Arthur W. 0 Report post Posted April 4, 2014 KLIA Voted 2nd Best Airport In Skytrax World Airport Awards 2014 KUALA LUMPUR, April 4 (Bernama) -- The Kuala Lumpur International Airport (KLIA) has been voted as the second best airport in Skytrax 2014 World Airport Awards, said Malaysia Airports Holdings Bhd (MAHB). Its Managing Director Tan Sri Bashir Ahmad said the award, which was announced on March 26 at the Passenger Terminal Expo in Barcelona, Spain, was not the first award received the airport. "KLIA has been consistently receiving accolades from Skytrax since 2010, which is a testimony of our relentless efforts to enhance our customers' experience and satisfaction when using KLIA," he said in a statement today. He said with klia2 replacing the low-cost carrier terminal, MAHB will soon have much bigger and better facilities and it will be well positioned to support the robust growth of traffic into Malaysia. "We are optimistic that we will continue to perform well as klia2 will only offer better services, comfort level and experience which will be an added value to our customers," he added. The World Airport Awards are based on 12.85 million customer nominations across 110 nationalities of air travellers, and it covered 410 airports worldwide. The survey evaluates customer satisfaction across 39 key performance indicators for airport service and product -- from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate. -- BERNAMA link: http://www.bernama.com/bernama/v7/bu/newsbusiness.php?id=1027971 Published today by Bernama. But I thought KLIA wasn't even in the top 10 list? Wasn't Incheon 2nd? Can anyone clarify? Share this post Link to post Share on other sites
S V Choong 4 Report post Posted April 4, 2014 This is why many people takes Skytrax rating with a pinch of sand. Literally Skytrash... Share this post Link to post Share on other sites
Mohd Suhaimi Fariz 2 Report post Posted April 4, 2014 Yes, KLIA was awarded the 2nd best airport - in the 40-50 million passenger category http://www.worldairportawards.com/Awards_2014/best_airport_40to50million.htm Spin any which way you like Share this post Link to post Share on other sites
Mike P 0 Report post Posted April 4, 2014 Competing among all these airports, no doubt KLIA could emerge as 2nd. 1 Incheon International Airport ICN Seoul South Korea 2 Kuala Lumpur Int'l Airport KUL Kuala Lumpur Malaysia 3 San Francisco Int'l Airport SFO San Francisco USA 4 Shanghai Pudong Int'l Airport PVG Shanghai China 5 Charlotte/Douglas Int'l Airport CLT Charlotte USA 6 Las Vegas McCarran Int'l Airport LAS Las Vegas USA 7 Phoenix Sky Harbor Int'l Airport PHX Phoenix USA 8 Miami International Airport MIA Miami USA Share this post Link to post Share on other sites
alberttky 0 Report post Posted April 4, 2014 Who gets into the Skytrax list depends on donation. Share this post Link to post Share on other sites
Adam Lawrence 0 Report post Posted April 4, 2014 But KLIA is not so bad what! In reality, many travellers love KLIA Share this post Link to post Share on other sites
Din Hilmi 0 Report post Posted April 4, 2014 Not until recently when suddenly KLIA were flooded with inadmissible passengers. You can see lot of them loitering at 2nd floor satellite terminal. Quite unpleasant view from some of the tourists and transiting passengers. Share this post Link to post Share on other sites
Arthur W. 0 Report post Posted April 4, 2014 Yes, KLIA was awarded the 2nd best airport - in the 40-50 million passenger category http://www.worldairportawards.com/Awards_2014/best_airport_40to50million.htm Spin any which way you like OMG... yeah, you're right. This is outright Malaysian mainstream media spinning!!! They never specified the category hence almost everyone will assume it's an overall runner-up award! Share this post Link to post Share on other sites
Mohd Suhaimi Fariz 2 Report post Posted April 4, 2014 OMG... yeah, you're right. This is outright Malaysian mainstream media spinning!!! They never specified the category hence almost everyone will assume it's an overall runner-up award! Actually it's more likely to be MAB Comms spinning via Press Release. On news such as this Bernama usually will either publish the PR verbatim or with a few edits. Share this post Link to post Share on other sites
Isaac 0 Report post Posted April 4, 2014 KLIA was a good airport. The satellite terminal was very nice too Share this post Link to post Share on other sites
Adam Lawrence 0 Report post Posted April 4, 2014 OMG... yeah, you're right. This is outright Malaysian mainstream media spinning!!! They never specified the category hence almost everyone will assume it's an overall runner-up award! they specified it! http://www.nst.com.my/latest/klia-voted-the-2nd-best-airport-in-skytrax-world-airport-awards-2014-1.549551 Share this post Link to post Share on other sites
Raymund Yeoh 1 Report post Posted April 4, 2014 (edited) Shiok Sendiri.....I'm sure MAHB gav quite some substiantial donations here....to get into 2nd place for whatever category they r in.... Edited April 4, 2014 by Raymund Yeoh Share this post Link to post Share on other sites
Mike P 0 Report post Posted April 5, 2014 Shiok Sendiri.....I'm sure MAHB gav quite some substiantial donations here....to get into 2nd place for whatever category they r in.... Nah, that cannot be. Have you guys been to other airports in the list? If you have been to all and fully understood how the airport facilities there, you won't utter the same things. Though one thing I may not satisfied with KLIA is ever the toilets, some of the toilets are too wet, or all public toilets in Malaysia are always wet. They should remove the bidet. Share this post Link to post Share on other sites
Waiping 12 Report post Posted April 5, 2014 I am more critical about Skytrash than KLIA. Seems like they wanted to dish out as many awards as possible with different segmentation. If you are not in the business chances are you'll get confuse, which is good for ALL the award winners. Share this post Link to post Share on other sites
CX B. 0 Report post Posted April 5, 2014 I am more critical about Skytrash than KLIA. Seems like they wanted to dish out as many awards as possible with different segmentation. If you are not in the business chances are you'll get confuse, which is good for ALL the award winners. totally. I wonder if there is the need to branch it out into so many categories? best airport in asia. then best airport in china. best regional airport in asia. best regional airport in china. to please everyone? Share this post Link to post Share on other sites
Mushrif A 3 Report post Posted April 6, 2014 Guys - I don't know only why this became an issue only know or folks only now waking up.....MAHB has, before this, been stating that KLIA was the best airport and posters etc on this were all over...but only after reading carefully the fine print (smaller font size) on the same poster did it become quite clear that it was the top airport in the 20-30m pax category, as awarded by Skytrax. It's nothing new, and just a play on statistics... No difference to, say, the Thai Airways billboards near KLIA, stating "Nonstop to ", say, "Stockholm"....TG didn't say non-stop from KUL. So, it's nothing new from Skytrax....various categories to allow various recipients to milk the awards in any manner they wish. So, move on now...nothing to see here. Share this post Link to post Share on other sites
KK Lee 5 Report post Posted April 6, 2014 So, it's nothing new from Skytrax....various categories to allow various recipients to milk the awards in any manner they wish. E.g signature dish Share this post Link to post Share on other sites
BC Tam 2 Report post Posted April 6, 2014 So in actual fact KLIA has slipped down the rankings ? Share this post Link to post Share on other sites
alberttky 0 Report post Posted April 7, 2014 Is that surprising? Share this post Link to post Share on other sites
Josh T 0 Report post Posted April 8, 2014 Charlotte airport is one of the worst airports I've ever been through. It is so disorganised and the staff there are so rude! Share this post Link to post Share on other sites
KK Lee 5 Report post Posted April 21, 2014 Park these here instead of staring a new thread. Share this post Link to post Share on other sites