filipeseda 0 Report post Posted November 3, 2012 This site seems to be filled with a barrage of complaints about MAS. Most, if not all, pertain to customer experience. Never had problems with MH in this respect (Partly because I only use the shuttle to Singapore), but is it the case that MAS has an unprofessional bunch in this department? http://www.productreview.com.au/p/malaysia-airlines.html Share this post Link to post Share on other sites
lionel 0 Report post Posted November 4, 2012 (edited) i had to agree with them...just recently i called twice to their customer service for more then 30 min (total 1 hour) , and no one answer , and had to give up...their online live chat also no one online...they learning all the air asia tricks? Edited November 4, 2012 by lionel Share this post Link to post Share on other sites
S V Choong 4 Report post Posted November 4, 2012 I tried to call MH customer service and it was busy, so I left my contact details at their call back service. To date, I have yet to receive any calls back from them. Share this post Link to post Share on other sites
Mike P 0 Report post Posted November 4, 2012 I tried to call MH customer service and it was busy, so I left my contact details at their call back service. To date, I have yet to receive any calls back from them. I used the call back system and they returned me the call though... probably they didn't get your number correctly. Share this post Link to post Share on other sites
Waiping 12 Report post Posted November 4, 2012 I tried to call MH customer service and it was busy, so I left my contact details at their call back service. To date, I have yet to receive any calls back from them. Yup, same here. Share this post Link to post Share on other sites
KK Lee 5 Report post Posted November 4, 2012 This could explain MH dwindling international pax numbers. Share this post Link to post Share on other sites
S V Choong 4 Report post Posted November 4, 2012 I used the call back system and they returned me the call though... probably they didn't get your number correctly. Mine is an Australian mobile no. They probably don't like calling international numbers? Share this post Link to post Share on other sites
Edwin P K 0 Report post Posted November 4, 2012 It's rubbish, totally clueless about everything. Why aren't they waking up ALREADY? Share this post Link to post Share on other sites
Lock SH 0 Report post Posted November 5, 2012 'Fish got rotten from the head' ......... I guess it explains everything .......... Share this post Link to post Share on other sites
