Chan CS 0 Report post Posted December 13, 2007 Things don't just happen, see how SQ has been doing, and compare the result of both airlines. Way to go! Share this post Link to post Share on other sites
Fairul 0 Report post Posted December 14, 2007 I tried this phone number but cannot talk with the representative at least 15 minutes. same here...i tried at least 5 times to book my tickets to SDK that day....no one bother to entertain my call...in the end..i took AK... Share this post Link to post Share on other sites
Rozhan 0 Report post Posted December 14, 2007 As one of the most important touchpoints with customers, apart from the web and ticket offices, MAS should seriously look at their callcentre operations. This is where they can get revenue in the first place! Share this post Link to post Share on other sites
Guest Michael Report post Posted December 15, 2007 Golden Girls that work on board are gorgeous, sorry but that is just me as I am Aussie hehe. Share this post Link to post Share on other sites
Kee Hooi Yen 0 Report post Posted December 15, 2007 I tried MAS reservation number in Sydney several times in the past few months and each time it took at least 15 min to be answered, and that was after I pressed '1' for the options "press 1 if you are flying first class or bussiness class, press 2 for economy" (even I was in economy). I have tried option 2 before and as the result, i dropped the call after 25 min waiting ! Share this post Link to post Share on other sites
