Ashley Lee

But it doesn't display the promo fares available; be warned! Here's a link to the old reservation system if anybody needs it: https://bookings.malaysiaairlines.com/MHOnline/ApplicationStartAction.do

Looks like more renovation work for the Domestic and Regional lounges, MTB KLIA: https://www.malaysiaairlines.com/my/en/travel_advisory/golden-lounge-upgrading-works.html Regional Golden Lounge at Main Terminal Building Closed from 12:00am 12 May until 15 August 2017 During the closure, Business Class guests, Enrich Platinum, Gold and oneworld members can use either of the following lounges: a) Malaysia Airlines International Golden Lounge at the Satellite building, located close to the Aerotrain (Operating 24 hours) Malaysia Airport CIP lounge located at the Mezzanine floor, Satellite Terminal, located close to Gates 31-37 (Operating hours: 6:00 am to 10:00 am and 6:00 pm to 10:00 pm) Facilities available at Malaysia Airport CIP lounge: Light Refreshment Lounge seating Wi-fi Flight information display, newspapers and magazines Domestic Golden Lounge Closed from midnight 2 June until 15 August 2017 During the closure, Business Class guests, Enrich Platinum, Gold and oneworld members can use the following temporary lounge: B3 Area temporary lounge located at B3 Gate Domestic Main Terminal Building

What is obvious? I was under the impression that all EK flights are now accruable for Enrich miles (not elite miles/tier points) as per EK's press release: https://www.emirates.com/media-centre/emirates-and-malaysia-airlines-announce-codeshare-enhancements I asked if they would credit as per QF-metal accrual rates, but they refused politely. Oh well.

Just an update on my attempts at retroclaiming some EK-code, 3K/JQ-metal flights: Flight Details: EK7712: KUL - SIN EK5062: SIN - SYD EK5419: SYD -MEL "Thank you for your response. Please accept our sincere apologies for not replying in a timely manner. We wish to inform you that only codeshare flights operated and marketed by Oneworld member airlines are eligible to accrue miles. In this case, the flights were sold as EK flight numbers but were operated by Qantas, a Oneworld member airline. We regret to inform you that such codeshare flights are not eligible to accrue miles. It is hoped the above has been clarified. Thank you for your cooperation."

Just go to the reissue/reprint card section in your Enrich account and generate an "E-card", presumably if it shows Enrich Gold with the new expiry date, then they've given you another year of Gold.

That is correct, for both J and F sides.

Interview with Peter Bellew on the Talking Edge: Part One Part Two

I'm going to try the KL Sentral office, so hopefully it posts instantly!

I'm in the process of retro-claiming a few Emirates coded and sold, 3K and QF metal flights. Will let you know when it posts!

An update on the situation: http://fourfeetnine.com/2017/01/29/update-malaysia-airlines-wants-to-make-amends/ Well done to MH!

My mistake, anecdotal experiences have however suggested otherwise. Nevertheless, she still made it before the cut off point.

She arrived 1 hour 30 minutes before her flight (at the airport I'm assuming), check in closes (for domestic flights) 45 minutes before departure, so she arrived 45 minutes before check in closed. In my books, that's pretty early for a domestic flight, given that she had the privilege of using the J check-in counters. In my experience, I've arrived as late as 35 minutes before departure and still managed to check in my luggage. These timings however are her own claims. Perhaps there was a queue at the J check-in and by the time it was her turn to check-in, it might've been "too late". Who knows, let's wait for MH to investigate and provide us with some objective data points.

Kicking signboards? As in metaphorically or actually kicking signboards? Kudos to MAB though for the refund and their email of apology!

So you're discrediting her complaint because of a sweeping generalisation you have made about bloggers and the fact that she's a "millennial"? I find that rather ignorant of yourself to claim that her argument holds no "water". Your lack of research as exemplified by your uninformed first class lounge argument places your review as one that lacks credibility itself. I do however agree that there are two sides to a story, and I await MH's version of it; a lack of clarification is often an admission of guilt. She is first and foremost a customer, and her husband a loyal one based on his E-Gold status. On the latter, as a wise MWinger always says, "one can be loyal to an airline but it doesn't mean the airline will be loyal to them".

Agreed. No where does it say in the terms and conditions that web check in must be performed to confirm a confirmed ticket; note the oxymoron in that statement. I suspect an E-Plat might have exercised his/her guaranteed economy class seat privilege for fully booked flights for his/her own family which might have consisted of the same number of passengers as Audrey's (the complainant). Just my two cents re: MH's side of the story.

Left it onboard due to a lack of back-facing Cs?

If you flew this "C-seat" for yourself, you'd know why it's being regarded as sub-par and hence, more of a PEY seat. But you only travel steerage. I actually prefer MH's J seats on the 738s to CX/KA's JPEY seats on their reconfigured A330s. Jokes aside, it's a definite downgrade for me in terms of the hard product.

Not sure if this video has been posted before, but a pretty nifty clip on MH's A388. Disclaimer: I am not promoting JustPlanes

The aforementioned "greater redemption awards" are actually the promotions they already hold anyway for select destinations; you can see this in the FAQs link. This is yet another devaluation.

I hear the Sir Turtle Rewards, 7th Heaven Rewards and Mr Happiness Reward FFPs are the ones to be in right now.

I believe an elite sector is awarded for each sector (economy - 1, business - 2, first - 3) independent of ticket class. What ticket class affects is the number/percentage of elite miles earned.

I want my laksa bar obviously And again, doesn't seem like a "cost-saving" measure when they have to pay a 3rd party lounge in their own hub for a sub-par (IMHO) offering.

Agreed. That's why I'm personally not feeling this move. Surely busing services will incur extra charges onto MAB and consequently onto PAX

This doesn't take into account holders of Enrich Silver+/Gold/Plat/OWS/OWE who should be afforded lounge privileges regardless of class of service.

Only Enrich miles I believe.