Hi all,
I have tried hard but it seems to be impossible to get a competent and reliable answer from anyone at MAS, if they actually bother to reply, that is (emails are never ever answered).
there seems to be no dedicated ENRICH Hotline, all calls go to regular call-center-flight-booking-agents, and they have no clue about anything (call five times and you get five different answers/statements).
no idea how to call the ENRICH Center at KL Sentral, they are probably the only ones who know something about their program.
okay, so the big question is: do flights on Maswings count, as per 2013, towards your ELITE SECTORS balance ?
If so, all sort of fares or are there exclusions ? Still until now, year 2013, you can not actually see what you buy on the MAS website, as no booking classes are being displayed when making an online booking.
So, can anyone tell from his OWN RECENT (year 2012/2013) experiences about Maswings flights ?
I had a BTU - BKI Maswings-flight in 2012, and it has NOT been credited, no miles (that I could bear), but as well no Elite-Sector (which is a problem for me so to reach the GOLD status). some people told me (but its just hearsay, obviously), that since joining oneworld, you can earn miles AND Elite-sectors on Maswings too, except for the DASH flights. is that true ?
I am grateful for any replies that are based on members OWN experiences in 2013 (or maybe 2012).
thank's a lot
