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Andrew Ong

MAS goes for e-Ticketing

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From The Star:

 

MAS all out for e-Ticketing

 

PETALING JAYA: Malaysia Airlines (MAS) now allows passengers of its customer airlines to check in either via e-Ticketing or paper tickets.

 

The cutover to the new SITA Departure Control System, which allows for this, includes the 15 airlines served by MAS as the ground-handling agent to check in e-Ticket passengers along with paper ticket customers.

 

Previously, only paper ticket passengers of customer airlines, which include Jet Airways, Royal Brunei and Kuwait Airways, were able to check in.

 

The cutover represents phase one of MAS’ RM400mil Passenger Services System rollout to upgrade all information technology infrastructure to facilitate the airline’s move to the International Air Transport Association’s (IATA) standard e-Ticketing.

 

MAS senior general manager (transition management) Dr Amir Khan said the teams involved had put in a lot of effort under a very tight deadline to make the cutover for customer airlines a success.

 

“We received tremendous support from our colleagues, vendors and customer airlines.

 

“We are also on track to be fully e-Ticketing-capable by Sept 21 – a move that will bring many benefits and savings to MAS by replacing paper tickets, in accordance with requirements set by IATA for all airlines to go e-Ticketing by Dec 31,” he said in a statement.

 

He added that the next phase towards full e-Ticketing capability would involve MAS’ 16 domestic stations, beginning with Alor Star, Kedah.

 

The completion date is targeted for early July, after which international stations will begin their rollout and complete it by August.

 

Dr Khan added that work would also begin on implementing the new e-Ticketing platform for MAS travel agents in Malaysia and across the globe.

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this thing just implemented o wat??..coz the last time i check in also i used paper ticket...hehe..it was during chinese new year...

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