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Posts posted by Craig


    In addition, QR will be increasing its flights to KUL to 24 weekly. New flights as below:


    QR856 DOH0200 – 1500KUL 332 246

    QR857 KUL1700 – 1930DOH 332 246



    Seems like QR is adding even more capacity to KUL this July. The additional QR 856/857 will be operated by 77L on most Tuesdays and 77W on Thursdays and Saturdays instead of the 332.

  2. What's going on with the 737s that week? Seems like the are consolidating flights (e.g. BKK went from 7 to 4 a day during that week with 2 737s consolidating into 1 777). Also some HKG 737s flights are canceled (from 4 daily to twice daily). Normal schedule the week before and after May 30 to June 6.


    Shame about the 419/420 though. Last i heard the crews actually didn't like it because it was minimum rest in KUL, and had to do a very short overnight without getting the chance to jalan jalan in KL town.

    Same as TG 401/402 on SIN turn - crew stays at the CP SIN. I believe MH has 2 set of crews overnighting in BKK - MH 776 crew does not turnaround for MH 797.


    Is TG pretty much relying on transfer traffic for its KUL-BKK flights? It's one of the most expensive carriers to fly between the two cities and it only has 2 flights a day now (compared to 7 for MH).

  4. I think our definitions of value must be quite different. The rates to destinations across the world are bad. But lets say we just look at Europe and use the rates you have illustrated above. AA is ofcourse the best and does not charge fuel except on BA. The UA rate also doesnt come with any fuel, delta will charge 80k and also won't charge fuel. Avalibility even in the summer is decent on their partner airlines. Even if we look at the other Asian FFP the rates return are lower than MAS and these airlines like Sq and TG offer better products than MAS does to Europe.


    I reiterate my point The MAS program is unrewarding especially when you consider the state MAS is in. They offer a product even on the soon to be extinct A380 that's is beneth their rivals and their load factors are way worse than their rivals. Therefore they should offer a program that is better than their rivals not even on par with them in order to garner business. However they have gone in the opposite direction and devalued their scheme makeing it worse than the competiton right at the point when delivering the benefits cost them even less as these seats will be flown empty anyway. To me this seems rather foolish.


    How long do you think AA/CX/SQ rates will last for? AA is just waiting for US/AA integration to go through before devaluing their miles. They have been giving away so many miles this year! UA/DL/MH devalued ahead of AA and the rest, but I would assume AA devaluation is coming soon. So is CX - there have been talks of limiting premium cabin to partners and increasing redemption as well. If it's anything, CX is taking cues from QF for Asiamiles. And if CX follows QF, goodbye F/J awards from partner members.


    How is it unrewarding when it is one of the, if not the only, airline that books its own saver award into a separate booking class compared to partners? I am not saying it's extremely competitive, but when you look at it whole, it's competitive.



    This is exactly my point. A well run and attractive program can be a huge asset and money spinner for an airline it also incentivizes people to fly and remain loyal!


    I said above mile represent a liability when they are redeemed the liability is reduced ofcourse another way to lower the liability is to devalue them, but that obviously would not be pleasing to members especially at time when you really need their goodwill.


    And no my point is you grant the upgrades on short haul to your most loyal customers in exchange for their loyalty there. By incentivizing them to fly with you. These upgrades will clear closer to travel so those who want a confirmed J seat will still buy it while and the most loyal travelers can enjoy a perk.


    And yes I do have a choice in airlines and seldom chose MAS this thread is not about my flying preference it's about the fact that MAS could run their program better to attract more customers and make money so that the poor Malaysian tax payer can stop subsidizing this POS

    I wouldn't call UA Mileage Plus a well run and attractive program. It used to be, but since the merger, it's downright awful. It is a money spinner, but when UA sold too many miles to Chase, they had to devalue their chart because there were too many unclaimed miles.


    Mileage is a liability to an airline. As I've mentioned above, MH will have to pay partners when MH members redeem an award. When MH issue miles, it is a future cost to MH (and when they devalue their chart, it indirectly reduces their liabilities).

  5. Nowhere have I suggested that MAS start nickel and dimeing their passengers with buy on board and inflight ads. If you read in proposing the opposite I think they should reward their customers more so as to cut them a break. MAS has plenty of empty seats it should extract value from them via the FFP.


    Also to clear your confusion the lack of avalibity I'm reffering to is when spending partner miles. I think the avalibity for Enrich members is alright it's just the pricing that's nuts. MAS is a below industry airline they should charge below industry rates to fill these seats and build customer loyaltyso that people might even choose to travel on them when they aren't the cheapest option.

    I don't think MH's Enrich pricing is nuts.


    Saver level award points required for KUL-Europe one-way in J (without discounts of any sort):


    MH: 75k

    CX: 70k (or 120k for RT)

    SQ: 60-80k depending on destination, but mostly 80k

    TG: 89k (or 130k for RT)

    BA: 75k off-peak or 90k peak

    AA: 52.5k

    UA: 85k

    DL: whatever computer spits out


    If you ask me, they are competitive. And Enrich award on MH metal doesn't depend whether there is U or I available. Sure, MH seats might lose out to CX or SQ, but if I want to redeem a seat for travel in July/August on MH, I know I will be able to get one. Good luck getting U on CX or I on SQ in the summer.


    1. Mas redemption prices are now higher than industry standard while the airline itself offers a product that is below industry standard there for to compensate for this could offer a more generous FFP in order to actually compete.


    2 You are incorrect here mile represent a liability on a company balance sheet when they are redeemed that liability is released and has a positive effect on the bottom line. However in this case im not even talking about mileage upgrades, im talking about the US style system where domestic upgrades are free for the most frequent flyers. MAS is offers 737's on most of its regional network these planes are flying shorter routes and for the most part people are not willing to pay to fly these routes on MAS in business. To draw in some more pax why not offer upgrades for loyal members on these flights. The only cost of this upgrade is the catering which would likely be loaded anyway.


    3 Mas does not have a shortage of empty seats they should try and monetize them by whatever means.


    1) Like others have mentioned, Enrich redemption is pretty competitive. It's only 63,750 miles oneway in J to Europe. It's a slightly higher than SQ/AA but none of them allows you to book into a revenue bucket, so you are at the mercy of the IM. I would say MH is extremely generous.


    2) Miles are a liability to an airline. MH will have to pay partners for their seats when they redeem an award seat, hence it's a liability. When they devalue their miles, it reduces the liability of the airline because more miles is required to redeem a seat.


    You might be alone that most people are not willing to pay for MH J short haul. When you start giving it away for free ala US carriers, then no one would want to pay for it. For now, people still want to pay for it because there are values added to it.


    3) Well let's see if Christoph Mueller will introduce HBO (hand-baggage only) fares, pay for seat assignments even in Business Class like BA, monetize entertainment, power outlets, removing lounge access for OWS/OWE, buy-on-board, peddling their credit cards on board, advertisement on the tray table etc.




    I would disagree with both of your points. MAS does not make miles super easy to earn when flying so to push the price up especially when seats are going out empty and the airline needs its (few) loyal customers more than ever is foolish. Today I could redeem 51K SQ miles for a one way flight to Europe, or 52.5K AA miles on CX, QR or even MAS its self with no fuel charge to boot! So the current Enrich levels are usurious.



    Im not sure what routes you are looking for but. Ive never seen more than 1 MH F seat open on BA and often see no J seats on empty flights to NRT among other destinations.


    I am confused. If you are redeeming Enrich miles on MH, it doesn't come out from the P, U, X bucket, but rather as Suzanne said, a revenue bucket. So there is *a lot* of award redemptions available for Enrich members on MH metal.


    Whilst MH doesn't make it super easy to earn whilst flying in discounted Economy, it is competitive in premium cabins. It's pretty much the industry standard now. And if you are using partner miles for redemption, you have a choice of other airlines, since as you say "MH is a POS".


    ooh tak boleh lho... Concierge Key needs some unpublished spending. I think @craig knows more how much. I have no idea, and will never get anywhere near


    CK is a myth, like fairies and dragons. I have yet to see one of them :p


    But if they do exist, I believe they are a small group of people who are either:

    - travel controller for a large corporation

    - spend a minimum of $50k USD a year (which I don't think is really that high)

    - A-list celebrities (maybe) since AA is still the contract carrier for SAG


    Suzanne - which category do you fall into for the CK invitation (I was thinking A-list celebrity).

  8. Update at 1025GMT 07MAY15


    QATAR Airways during summer season is to introduce 2-class configuration of Airbus A340-600 aircraft, due to enter service approximately on 01JUL15, initially on Doha – Kuala Lumpur QR846/847 service.


    The 2-class A340-600 configuration seats 24 Business and 348 Economy Class, a total of 372 seats. Current 3-class configuration is F8J42Y256.



    That's a people mover! Capacity wise, it's quite similar to the 77W with 24 J seats.


    In addition, QR will be increasing its flights to KUL to 24 weekly. New flights as below:


    QR856 DOH0200 – 1500KUL 332 246

    QR857 KUL1700 – 1930DOH 332 246


    And EY will be operating 3-cabin A333 beginning June 1 on the EY 413/416 rotation, giving KUL 13 weekly 3-cabin service (the only exception is Sunday's EY 418/411 operated by 2-cabin VA 77W).

  9. If this sector is not profitable, then even Lufthansa would have scrapped the service to and from KUL long ago - and of course now Lufthansa is smiling all the way as MH no longer fly this route by end May.

    It's sort of a different market. FRA-KUL is not a huge O&D market (compared to say FRA-SIN). So both MH and LH relies quite a bit on transfer traffic from their respective hubs. And plus, from what I hear is KUL yields aren't that great for LH either. But having that said, I am sure LH will probably stick around KUL longer now that they have a monopoly on this route.


    KUL-HKG-DOH-DXB-LHR comes in at 9146 miles and barring any other restrictions - would be acceptable. AA Advantage is one example of an airline that employs this system.


    I don't believe you can do KUL-HKG-DOH-DXB-LHR on AA. You can do KUL-HKG-DOH-LHR though. India/Middle East is not a valid transit point for Asia 2 - Europe award with the exception of DOH and both inbound and outbound flight must be on QR (can't fly CX HKG-DOH)

  11. Oops, my bad! I thought it was 5 x weekly. Hopefully they might upgrade their aircraft or increase flights further


    LH flew 5x A343 for NW14/15 and now it's daily A343 for NS15 and it's back to 5 weekly but on B744 for NS15/16. NS16 shows daily A343 but that's probably just a placeholder.


    Problem for both MH and LH is that there aren't any interline connections between the two - KUL is not a huge O&D destination and connections are limited beyond KUL for LH whilst connections are limited beyond FRA for MH (with the exception of TATL codeshare with AA; all AA destinations that are served via FRA can be served via CDG/LHR, but much easier connection for passengers at FRA than at LHR/CDG, but having that said, MY-US traffic is minimal).


    No, the first of this directive was soon after 9/11. It was because the cockpit had a (temporarily) deadbolt installed. It was fully manual and was locked at all time. There were 2 reason for this, the remaining pilot cannot turn the lock from his seat, and also if he was incapacitated there was no way the door can be unlocked from inside.

    Thank you for providing this info. I am a little confused - does MH still require 2 crew in the cockpit should one of the pilots need a break? I understand the need of 2 crew in the cockpit but there was no way the door can be unlocked from the inside when the temporary deadbolt was installed?

  13. MH Route Cut begins.


    The following cut has been exposed exclusively to MalaysianWings by my spy at the MH Rumour Department:



    Odd that Krabi will be suspended. They started a year or two ago with 4 weekly flights and was quickly upped to 14 weekly flights.



    It's not a secret anymore. It has already been reflected on the GDS. Last flight to:

    Kunming - 29 April

    Krabi - 5 May

    Kochi - 31 May

  14. CI and MH filed with the USDOT for code-sharing services between KUL and HNL, SFO, LAX and JFK using CI's metal across the Pacific beginning NS2015 schedule.


    Odd that they chose CI instead of CX considering at some point, MH actually placed its code on CX TPAC services briefly before it was removed (and the obvious fact that CX is a OW member and there are 8 CX/MH flights between KUL and HKG compared to 3 MH/CI flights between KUL and TPE).


    Subject to government approval, this will be MH's third code-sharing agreement to the US after JL and AA.


    More info:


  15. Craig - afaik the 788s serving CGK

    BKK and SIN are 2 class regionals. The ones with the J stagger don't come here.

    Actually no. Per ANA Press Release, NH 845/846 (NRT-SIN) and NH 807/808 (NRT-BKK) will feature 3-cabin 788 (with PE and flat bed C). HND-CGK will be swapped to 789 and that will be 3-class 789 as well. And most importantly, NH 801/802 (NRT-SIN) will be on 77W with F :D


    On a side note, I couldn't help but thinking all these airlines are launching KL banking on the currently 'bruised and dented' MH's reputation.


    MH will face humongous task to win back passengers....sadly said.


    Not so much with BA or NH. BA was planned before MH 370/17 incidents and it's also a OW hub to hub flight. NH will be the only carrier offering seamless transfer via NRT to/from most of North America (hence NH 816's departure time in the morning instead of late evening similar to MH 88 or JL 724). IMO, CX provides one of the best KUL-North America connections - gorgeous airport and fantastic lounge options at HKG.

  17. ANA will resume services to KUL beginning 01 September 2015.


    Resumed flight schedule, per airlineroute:


    NH815 NRT1720 - 2335KUL 788 D

    NH816 KUL0700 - 1500NRT 788 D


    Seems like flights are timed for North America connections and will probably include a codeshare with AC/UA.


    ANA Press Release


    Aircraft will be the regional 2-cabin 787 instead of 3-cabin 787 serving SIN, CGK and BKK.

  18. From 2016 onward, Kuala Lumpur will be among the first Asian destinations to receive LH's A350. Current winter season see B744, summer A343. LH will start flying four cabin offering to KL soon.


    Interesting. Is this for Summer 2016? Their S16 schedules is not out yet and 4-cabin product is even more surprising. Good news nonetheless.



    Interesting. Is the A346 too big for KUL?

    The A346s are in the process of being transferred over to MUC hub (FRA will only have A343 whilst MUC will only have A346 in the future). And the FRA-based A346 are all old C and old F.

  19. End of year 2014 update (as at 24 December 2014):


    KLIA (KUL)

    1. Egyptair | KUL-BKK-KUL | Daily | B77W/A333

    6. Lufthansa | KUL-CGK-KUL | 6 weekly | A343

    7. Royal Jordanian | KUL-BKK-KUL | 4 weekly | B787 Dreamliner

    Thank you for the list.


    A couple of minor corrections:

    - Egyptair flies 3 times a week to BKK (Tu, We, Sa)

    - Royal Jordanian flies 3 times a week to BKK (Mo, We, Fr)

    - Lufthansa flies 5 times a week to CGK (daily except We, Th), daily A343 in S15 schedule back to 5 weekly B744 W15/16 schedule.

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