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zaki

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Posts posted by zaki


  1. Sorry can't edit the above post to add few links I find quite intriguing.. a series of adverts / interviews with some of MH customers and partners.. or so, I think.

     

    Yup... I've watched those and did not find them particularly interesting and inspiring. Does anyone know the purpose of these clips? Are they aired on TV?


  2. Apparently KUL is one of the runner-ups.Get the full list here.

     

    Not a surprise really...

     

    Once I had to wait in KUL for 5 hours because my flight was cancelled and I was put on the next flight. I had nothing much to do.... aircraft spotting: not many movements... boring; shopping: nah... not my thing; eating: cannot... it was during puasa; lounging: nah... dont have access... ; reading: how much can you read in a sleepy airport? so what did i do? I found a nice spot (away from the speakers with those annoying chimes everytime they make announcement) and slept for a good couple of hours :drinks:


  3. similar ploy or improvement? i never been on JAL (though I tried to get on JAL flights a few times but failed due to more competitive pricing by SIA) - so no much to comment on their services...

     

    http://www.my.jal.com/cms/contents/en/jal_news_2511.html

     

    I don't really understand why in some red-eye flights, especially the ones with midnight-ish departures, carriers prefer to serve full meal after take-off and a very small breakfast/pre-arrival snack. IMHO the other way round would have been much preferred by many...


  4. i try to check the ticket price form KUL to Phuket on MH website...

    but no option to select 'Phuket' in option list? why? did MH was terminated this route?

     

    No lah... Remember the technical glitches during the website 'upgrade' not long ago? Phuket was one of the 13 (IIRC) unlucky destinations for which online bookings were unavailable.

     

    Apparently now the figure has gone down to 8... and unfortunately enough Sofian, Phuket is still on the list.

     

    On MH website, if you click on the IMPORTANT NOTICE FOR ONLINE BOOKING in the flight booking section, you will find this:

     

     

    Important Notice

     

    Dear Valued Customer,

     

    We would like to inform you that our online booking facility upgrade on Thursday, 14th February 2008 was completed successfully.

     

    However, please note that online bookings will be temporarily unavailable for these cities:

    Bandar Seri Begawan, Beirut, Dubai, Hyderabad, Istanbul, Karachi, Macau and Phuket.

     

    Also, if you have been a registered user prior to 14th February 2008, kindly note that you need to renew your existing login/profile to enjoy the new, upgraded services. To do so, simply register again.

     

    Thank you for your continued patronage and patience.

     

    We apologise for any inconvenience caused.

     


  5. Found this short clip on The Star regarding the newly launched ambulift for disabled passengers.

     

    The Star

     

    and here's the news! Well done, AK :clapping:

     

    Saturday April 12, 2008

    AirAsia launches ambulift for disabled passengers

    By ELIZABETH LOOI

     

     

    SEPANG: AirAsia on Saturday launched its first ambulift at the Low Cost Carrier Terminal (LCCT) in Sepang. Another unit is placed at the Kota Kinabalu airport.

     

    The ambulifts are to allow wheelchair-bound passengers to board the aircraft instead of being physically carried into the plane by AirAsia workers.

     

    An ambulift is a lift that is attached to the back of a van to move passengers from the aircraft to the ground so they do not have to climb the steps.

     

    Fernandez said providing the ambulift was only one of the airlines' initiatives to be disabled-friendly.

     

    He said the company was also in talks with Malaysia Airports Berhad (MAB) to provide free aerobridge usage at airports that do not have ambulifts.

     

    "We are also giving our staff hands-on training by engaging those from the disabled community so we can learn to communicate better and work with them.

     

    "We will also enhance our services and accessibility where possible and we hope to set the example for other low-cost carriers and airlines to work towards an improved environment for our disabled friends," he said.

     

    He added that although AirAsia had acquired its own ambulifts, he hoped MAB would improve the facilities in the airport by having levelled walkways and designated carparks.

     

    However, Fernandez also noted that AirAsia's A320 aircraft can only take a maximum of four disabled guests per flight and two of the seats could accommodate quadriplegic guests.


  6. British Airways To Launch First US 'Open Skies' Flight

     

    January 10, 2008

    British Airways said on Wednesday it plans to fly new routes between mainland Europe and the United States from June, taking advantage of a new transatlantic liberalization pact.

     

    The launch is the first salvo in a renewed battle for business travelers, which has seen fierce competition in recent years with business class-only carriers entering the fray.

     

    Well, i know it's not exactly new news... but i thought i might share this with you guys...

     

    I stumbled upon this website and found it very interesting... It's a blog about BA's new subsidiary, OpenSkies. At first I thought it was a blog by an aviation enthusiast... but apparently it's written by OpenSkies managing director... a good marketing tool it seems...

     

    OpenSkies


  7. If i'm in Firefly and MH marketing/brand team, i'll launch an all out ad-campaign on this highlighting the free luggage allowance on FY and MH. :) An opportunity to make fun of the 'big bully'. :p

     

    If i'm in AK marketing team, i'll respond with adverts saying that the RM3 per checked baggage is nothing compared to the MaHal fares the other airline is charging... :pardon:

     

    but seriously, i agree that RM3 is just an introductory price... yes... i'm sure it does not last long :mellow:


  8. BBC

    Page last updated at 10:27 GMT, Monday, 7 April 2008 11:27 UK

     

    Europe clears mobiles on aircraft

     

    Air France is believed to be ready to deploy the technology while Ryanair is expected to submit an application.

     

    wahh... ryanair is so quick eh?

     

    (ryanair = :diablo:: hahaha... money money money...)

     

    i hope the charge is not THAT expensive...

     

    slightly OT; i remember when i was on an AK flight last year, i had to do some quick calculation so i used my hp... my hp was new then and equipped with flight-safe mode.... a gentleman next to me, being a responsible citizen, told me that i could not use the hp in-flight... i smiled and explained to him about the flight-safe mode... and he ended up belek-belek (playing around with) my nice phone :rolleyes:

     

     


  9. Eh... KLIA workers so friendly meh? :pardon:

     

    sometime can be overfriendly too... haha...

     

    there was one time my friend (a girl) and I were passing through the kastam...i could recall the pakcik kastam on duty said this to my friend...

     

    " haiiiii cik adikkk... baru balik dari manaaaa?"... such a jerk... so gatal


  10. - A new standard video onboard all MH's flights to KUL and to be shown 10 minutes before touch down?

     

    i think it is...

     

    it's brilliant!!!! asha gill is soo cute :rolleyes:

     

    i might have missed it... but i think they don't explain about international-domestic transfers.... it is important to be informed that the domestic flights depart from the main terminal building.

     

     

     


  11. I wouldn't single out Ryanair on this practice, many LCC in europe have been doing this for few years now. ...

     

    agree.. but i believe ryanair is one of the pioneers hehe...

     

    just a story to share... a friend of mine flew with an LCC when he was moving a few months ago... he paid for three checked baggage and happily thought that he got a 15x3=45kg baggage allowance... lucky him we had a chat a few days before he flew off ... i had to convince him that even with 3 checked baggage he would only have 15kg allowance... 15kg of combined weight that is... thank god he had enough time to re-pack and arranged for a courier delivery.

     

    i sincerely hope that the customers are made to understand clearly that the baggage allowance per passenger remains the same regardless of how many baggage you pay to be checked in... a bit unfair imho... you pay RM3 for one piece of bag of 15kg... RM6 for 2 pieces.. but also of 15kg... i understand where this is coming from; they just want to discourage people from having many bags hence to minimize the number of baggage to be handled...

     

    well frankly speaking, the charge of RM3 per baggage is, afterall reasonable.


  12. Ryanair, July 2003 : Venice to London Stansted.

     

    the only reason I fly with ryanair all this while is their cheap fares... and luckily enough i have never encountered such incidents... i know i have been very lucky indeed.

     

    well, i don't fly that often... but the worst flight that i can think of is the one i took back circa august 2004, MH KUL-LHR. a few hours (approx 2-3 hrs) into the flight, the IFE stopped working... IIRC the only thing that worked was the map and the flight info... so 10 hours without IFE, can you imagine? it was just dreadful...

     

    even worse, it was a day flight; 12 noon departure, so many people could not sleep... people were clearly agitated... people walked around aimlessly... munched non stop(well...until they ran out of peanuts and snacks)... talked to neighbours(even though i don't usually do that).... looked out the window daydreaming etc etc... people just had to do something to keep them occupied...

     

    a large group of brits in the vicinity of my seat were drinking heavily, i could tell that they were getting pretty drunk, talking, laughing and even singing really loudly.. so there was a party-like atmosphere which for most of us, a real annoyance. i had to literally request one of the male FAs to ask them to keep their volume down... and jokingly asked him to stop supplying them with beer... he did try but with little succes...

     

    the FAs were very apologetic though...pity them... they must had been working under a lot of pressure having to deal with us moaning passengers....


  13. expected... sigh

     

    they are really following the footsteps of ryanair... up next: they will introduce online check-in and then charge for airport check-in. it is just a matter of time...

     

    i am just wondering how strict are they going to be with regard to the 7kg-one piece-hand luggage per passenger rule? i believe many people will try to avoid checking in their stuff and carry all as hand luggage.

     

    more hand luggage --> more competition in securing space in the overhead bins --> good reason to join the boarding scrum... oh well...


  14. On second thoughts, it's going to be a PITA seat. Imagine you are in the middle or window seat and you need to go to the loo. You have to squeeze your way out and piss the one in the aisle seat.

     

    very interesting and innovative :rolleyes:

     

    there is a mention that these cozy suites are equipped with tipped-up seat pans to improve accessibility. these are just like the seats you can find in cinemas and concert halls... that means you dont have to fully stand/get out of your seat should your seatmates want to go to the loo/get back to their seats.

     

    pic 1

     

    pic 2

     

    By the way, with this setting, having a seat empty next to you changes nothing :D

     

    mmm... that's true... i can't really say that i've got a whole row for myself, can I? :angry:

     

     


  15. Slightly off topic ... Just got an e-mail from AK advertising their new promo ....

     

    "Wanna get away this mid-year but feel the airfares are too 'MaHal'? No Worries!

     

    With AirAsia 'unMaHal' promotion a trip to Langkawi, Krabi, Phuket, Singapore starts from RM1 only!"

     

    I went to check the website right away... It's amusing to see how they are taking the piss out of MH=Malaysian Hospitality campaign...

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