Azri M.
-
Content Count
411 -
Joined
-
Last visited
Posts posted by Azri M.
-
-
7. How do guests claim for this compensation?All eligible guests affected by such a delay will receive their AirAsia E-Gift Voucher within three (03) working days of the delayed flight via email. Therefore, please ensure that their email details are correct at the time of booking.
http://www.airasia.com/site/my/en/page.jsp...bb9100-12844172
I've read some blogs online that some ppl managed to get the OTG. Anyway, when was this happened? Has it been 3 days since? It used to have a claim form, but you are right, there is no more claim form. I believe the email ontimeguarantee@airasia.com might be your next move. And the next move is calling their call centre (call after 15th February, which is after they have migrated to a new call centre system)
-
Did you grab any of them to head home Azri ?It's just way way later and I don't know when my exam is. Moreover, there is not much of sales fare left in December. Perhaps have to wait for the next sale.
-
Nov 06 D72715 PER-KUL 333 $0Nov 09 D72714 KUL-PER 333 $0
Mr Liam Gibb, are you just going back for 3 days only?
-
For example, KL - Melbourne is costing RM111 while the Melbourne - KL costs RM243
SO THE TOTAL FARE (incl tax) is only RM354!
(of course luggage + meal extra) but that's not cheap, I don't know what to say.
It is even cheaper if booked from MEL-KUL return as the total fare is AUD120 which is around RM 293.
The website is very slow now, and the seats are already very limited.
-
HA! good, i'm flying KCH-SBW on 16th. see what will happenAccording to the newsletter, it starts 17 Feb, Dr. u may not getting it when u fly on the 16th.
http://www.airasia.com/nl/nl090205-others.htm
Pick A Seat allows you to choose the seats you want! If you already have a booking for travel from 17 Feb, please logon to Manage My Booking to select your favourite seat.Just about to book a flight? Choose from Hot Seats or Standard Seats and enjoy the best seat onboard for flights from 17 February 2009 onwards.
Pick A Seat is a new service that allows you to pre-assign your seat. Choose between Hot Seats and Standard Seats to keep your travel party together. Hot Seats come with Xpress Boarding and are located on premium rows. You can refer below for the location of the Hot Seats onboard our Airbus A320.
For more info or to pick your favorite seat onboard, kindly logon to airasia.com.
-
I know airlines operating in the Budget terminal (i.e. Tiger Airways and Cebu Pacific) are managed by Swissport
-
do you mean even if we din purchase any type of seat(continue without select seat),we still will be assigned when we check in?n we will board the plane same time with those who purchase standard seat after express boarding/senior/hot seat ?
yes it should be the case, following the AirAsia X style.
do you mean even if we din purchase any type of seat(continue without select seat),we still will be assigned when we check in?n we will board the plane same time with those who purchase standard seat after express boarding/senior/hot seat ?
yes it should be the case, following the AirAsia X style. Those who buy the hot seat will board first then the senior (or together). then the others.
-
this is lame, ive been observing the flight ticket from Perth to KUL. i have to assigned my seat just to know how much the total for flight fares.so this been going on quite a while now. since last year if im not mistaken. in it was an AirAsia X
Min, it used to be only for the AirAsia X seats (PER,OOL,MEL,HGH,STN).
NOW all flights (AK,QZ,FD,D7) can choose seats. Yes also for QZ and FD, you can try booking QZ and FD exclusive routes and be given an option to choose seat albeit travelling on 737. I think the illustration is just an example if it is on the a320.
All Hot seats ppl will be boarded early. Those who have already purchased xpres boarding earlier will be given hot seats (or call to choose ur seats). Is the implementation immediately (as in today?). If you are travelling airasia today, let us know.
-
Extending the aerotrain is a good idea, but should limit the use of it to transitting passenger, legacy airline can setup their x-fer counter in LCCT and able to go thru security screening/immigration in LCCT then go rightaway to Satellite...
Correct, Aerotrain only for those who have cleared immigration. Transfer counter not too sure, because then airasia has to have a luggage facility transfer which they may not want to do. However, for those who have no luggage, it may be doable.
-
Aerotrain to LCCT?Aerotrain will connect all the airsides (the Contact Pier-Satelite A/B-LCCT), much like in changi airport. Yesterday while i was in changi, my gate was in T3, I had massage in T2, buy duty frees in T1, but then went to T3 to board. We should be able to do that in KLIA as well.
-
I'm combining both the idea by MAHB (ie KLIA west) and Airasia, and it becomes like this.
In order not to sacrifice the KLIA "mastermap", KLIA West is chosen. I believe that's a win-win situation. It left the LCC away from legacy airlines but still in the same compound. The terminal is expandable and can include an additional runway.
The building is similar to AirAsia's design in their website. The gates are closed to the runway so there won't be much taxing needed. Extension can be done by adding another building with a central checking area and a runway.
The ERL rail needs to extend maybe a bit further, but it won't make much difference as ERL can travel up to 160km. Another mention is an extension of aerotrain from Sattelite B to the LCCT. I think it is a great idea. That means, even if I am checking in to LCCT, i can go to the Sattelite terminal to sip a coffee there, as well as, if I don't like the offerings in Satelite terminal, i can go to LCCT. This will allow a spread of passengers between terminals. (good for business also).
So what do you think?
-
Now you can pick your favorite seat when you fly with us!
You don't have to worry about rushing for your favorite spot on board anymore.
Pick A Seat allows you to assign your seats and choose from Hot or Standard Seats. Now, you can board first and enjoy extra legroom with Hot Seats or keep your travel party together with Standard Seats.
You’re guaranteed the seat of choice with Pick A Seat!
HOT SEAT: RM25, Standard SEAT : RM5
I believe, even if you don't choose to pay for a standard seat or a hot seat, u still be assigned seats. All HOT seats will be boarding the aircraft first.
-
From Berita Harian today, sorry can't find the info from an English newspaper:
AirAsia sasar penumpang China meningkat 1.5 jutaAIRASIA Bhd, syarikat penerbangan tambang murah terkemuka Asia, mensasarkan jumlah penumpangnya dari China meningkat kepada 1.5 juta tahun ini berbanding sejuta tahun lalu, dibantu oleh pengenalan enam destinasi baru.
Ketua Eksekutif Kumpulannya, Datuk Seri Tony Fernandes, berkata enam destinasi baru AirAsia ke China yang akan diperkenalkan tahun ini ialah ke Tianjian (Beijing), Taipei, Chengdu, Chongqing, Xian dengan menggunakan pesawat AirAsia X, manakala satu lagi destinasi iaitu ke Kaohsiung, menggunakan pesawat AirAsia.
Beliau berkata, penambahan enam destinasi baru itu akan menjadikan jumlah keseluruhan penerbangan AirAsia ke China tahun ini sebanyak 13 destinasi, termasuk tujuh destinasi sedia ada seperti Shenzhen, Ghuangzhou, Haikou, Macau, Hong Kong dan Guilin.
Basically, AirAsia X (A330) will service:
- Tianjin
- Taipei
- Chengdu,
- Chongqing
- Xian
While, AirAsia (A320) will service Kaohsiung.
So that solves the riddle
-
am sure AA X will rerconfigure the 2 leased A343s into 2 Class with maximum seats in EY and have IFE as it charges for usgae - just like as in its onwed A330s.Yes it will, but reconfiguration is next year. THis year, they will use portable IFE with the current seat
am sure AA X will rerconfigure the 2 leased A343s into 2 Class with maximum seats in EY and have IFE as it charges for usgae - just like as in its onwed A330s.Yes it will, but reconfiguration is next year. THis year, they will use portable IFE with minor alteration to the seat. The seat configuration when booking on airasia website is 2-4-2 (economy) and 2-2-2 (business), which is the same as the current AirCanada A340 leased aircraft (shown by azizul above). I believe next year, it will be even more packed seats. (can they do 3-4-3??)
-
Guys, i think you'll find it won't have that interior. If you read the articles on other pages it states that it will take a while to "refurbish" the a/c which I imagine includes completely new interior, just like -XAA is getting down at SASCO in Singapore right nowI stumbled upon a response by Azran about the A340 on AirAsia blog. We afterall may be getting the seats shown by Azizul.
http://blog.airasia.com/index.php/entertai...l-flights#c1226
Azran wrote: 01/29/09, 17:36Hi Adrian,
For our London Stansted route, we will be deploying an A340-300 variant. It is the same size as our standard A330-300 but is equipped with 4 engines instead of 2.
This means it can fly from London to KL direct, non-stop.
This aircraft comes to us with the same configuration from a full-service carrier, so the seats are the same size and comfort.
The XL seats are full business class seats, so you get max comfort, while saving significantly compared to biz class fares on premium carriers.
We intend to deploy our portable media players onboard, for personalized video-on-demand type entertainment, available for those that elect to rent them.
Once the aircraft goes in for a full re-fit next year (2010), it will be equipped with in-seat entertainment units in every seat.
-azran
So those flying this year, you'll get the original seats (with portable AirAsia X IFE), while in 2010 you will get the crammed seats with inseat IFE. So Good LUCK
-
Another response from a reader at Mkini:
Disappointing response from MAS
Former MAS Frequent Flyer | Jan 23, 09 5:14pm
I refer to the letter Horror flight: MAS regrets incident.
Does it matter if the passenger was an ‘Ugly Malaysian’? MAS’ management of the problem was less than satisfactory. There was no assurance that future similar incidents would not recur and that procedures had been improved. From the victim’s account, the cabin crew procedures were shocking.
Reading the response from MAS, I am pleased to note that their staff have corroborated the woman's story and there is no reason for her to fabricate anything. It is a clear cut case of a difficult passenger whom MAS staff - if they were properly trained - could have managed better.
Once the problem was brought to the attention of the MAS cabin crew, they should have shifted the difficult passenger - it does not matter if he was Malaysian or a foreigner. Not shift the poor woman.
She was right in raising the suggestion that she should have been moved to Business Class out of the view of the man and a potential threat. MAS would have scored more Brownie points for this little act of good public relations.
For the poor woman to travel with this obnoxious man must have been a traumatic experience, and MAS has not answered the queries raised by the woman.
Knowing that the man must be highly-strung because of his unpleasant experience of being turned back by Pakistan immigration, MAS should have been more alert to the difficulty he would pose, as, in fact, was borne out by what subsequently happened when he was on the plane.
From the woman's account, the man had exhibited criminal intimidation as he had raised his fist and verbally abused a fellow passenger. That would be sufficient for him to be arrested and charged.
Some airlines would have arranged for the police to arrest the man upon arrival. But obviously, MAS is not one of those airlines.
Another culpable offence is drunkenness and loutish behaviour by passengers. I once travelled on a flight from Australia to Kuala Lumpur and throughout the flight, a drunken group of Australians created a nuisance.
Hollering and laughing throughout the flight, they disturbed the peace of other passengers but the MAS crew did nothing - not even a word to them to lower their voices.
Upon arrival at KLIA, a passenger exchanged a few words with one of the rowdy Australians who was jumping onto the luggage conveyor belt but he ended up with a bloodied nose for his civic duty.
A more responsible airline crew leader would have ensured the drunken Australians did not create any potential trouble on board under the influence of alcohol.
My opinion is that MAS has not properly trained its crew to manage difficult situations, especially in dealing with aggressive passengers. I am disappointed that as the country's national airline it is not more careful when serving alcohol especially when it is obvious the passengers are drunk.
A responsible response would be to stop serving any more alcoholic drinks to any obviously drunken passenger.
In the above letter, I don't see any apology from John Low, the Customer Response Manager, to the traumatised woman, or any explanation as to why MAS did not answer or return her calls. Nor did he answer any of her questions for the public's benefit.
And should not MAS require its crew to report any untoward incident occurring during a flight? Should they not then follow up with any aggrieved passenger?
Is the tidak apa attitude part of the ethos of MAS? I wonder what would have happened if the victim had not written her letter of complaint in the first place.
Come on MAS, you can do better.
http://www.malaysiakini.com/letters/97071
-
I do think this shouldnt be an issue if the LCCT run by AK is to be built somewhere else. The main issue here is the proximity to KLIA. That is the absurdity of this KLIA Labu.I agree with you. A solution maybe the MAHB gives a land to AirAsia to build and manage the LCCT terminal (preferably the KLIA-WEST), but then the runway/control tower and other infrastructures are shared. The LCCT should not be AirAsia exclusive, but open to any other LCCs to allow competition. So while KLIA won't lose its no of passengers, AirAsia would not lose efficiency as they build it the way they want it. So it's a win-win solution. The only thing is whether MAHB would allow an operation by other than them/AirAsia willing to work with MAHB on this. We shall see as the event unfold.
I really hope the new LCCT not being built by MAHB because they are not doing very good at it (ie. current LCCT).
-
BKK langkawi
-
Sorry, but what is "rakyat'?
When I saw the post on AK's website, I thought it was a name in place of KLIA East @ Labu...And yes, a good spin can do a lot to change the public's perception (which is VERY important) of things. Just like how KE and OZ 'spun' a story to block TR's korean venture and made the public go against the Incheon Govt and TR's JV from forming the now cancelled LCC. If AK does its PR right (and if MAHB doesn't do much publicity for its case), AK will be able to convince the public to agree with them.
And actually, if AK does eventually own Labu, it won't be the first airline to own its own airport. Remember Bangkok Airways and USM Airport?
Reyneo, rakyat=people, which refers to Malaysian people. So in essence it means "People's Terminal". That's why it is full of spin, just to gain the "rakyat"'s support on the airport. Notice as someone mention, it is a terminal, not an airport (but then how come a terminal has a runway and control tower?).
It is not uncommon to hear an LCC having it's own terminal, in Melbourne and Gold Coast, the Tiger Airways have dedicated terminals exclusive for them to use. BUT the terminal is a mere 10-15 meters away from an adjacent terminal. So that's goood in terms of connectivity and efficiency. A new thing is to have an exclusive LCC airport with only one carrier using it.
-
actually, i think they shouldnt charge for choosing regular seats when booking online... I mean look at Jetstar, free online seat selection, makes it so much easier. Seriously, if no one selects the seats, AK won't get money, and pax still be assigned seats at check-in anyway. They should only charge for choosing maybe the first 3 or 4 rows and exit rows to replace 'express boarding'.Correct, but it may be more like Tiger Airways and AirAsia X preselect seats system (Jetstar gives free preselect seats). If you want to choose a seat when booking, you'll pay some money, and if you choose exit row/buckhead seat you'll pay extra more money. If you do not choose to preselect seat, you'll be given a seat anyway when checking in, it's just that you'll get whatever left in the system... You won't get charged extra for that.
I hope that clarifies thing.
-
dude...i think you're confused...so stop embarrassing yourselfDude, I am not confused, go read it urself lah
-
This rendering looks like as if the terminal is located right opposite the MTB. Are you sure this is the rendering for the Labu Airport because the location is right on the site where MAHB want to build their pre-revised 2014 completion LCCT, i.e. right opposite the MTB.I think it is incorrectly superimposed as the site seems to have another runway opposite to the terminal. If it were the MAHB terminal, there wont be a runway perpendicular to the current runways.
Another look at the Airasia terminal :
Again, courtesy of :http://www.airasia.com/site/my/en/pageWith...aed400-76e73d00
-
Have you checked the new infoweb on KLIA East, created on airasia site? They are really serious on this.
I'm posting some figures and pictures for us to discuss.
Location:
Artist impression:
Simple and compact terminal layout design with a total of 920,000 sq ft
Upper level is reserved for departures with an area of 420,000 sq ft
Lower level is reserved for arrivals with an area of 500,000 sq ft
Concourses optimizes efficiency
Single level for cost effectiveness
Aircraft parking on both sides of the concourses
Reduces walking distances and overall concourse length
Straight concourses allow optimized aircraft operations
Facts and figures:
Golden Triangle to KLIA 78 km
Golden Triangle to KLIA-East 50 km
ERL to KLIA 28 minutes
ERL to KLIA-East 31 minutes (estimate)
KL Komuter to KLIA-East 40 minutes (estimate)
Seremban Komuter to KLIA-East 13 minutes
KLIA Main Terminal to LCCT 18 km
KLIA Main Terminal to KLIA-East 22 km
It looks good and how would I say, very efficient looking building, seems well thought. The building reminds me of the Senai Airport. By the look at the terminal, it seems that passengers will walk no longer need to walk outside all the way to get to the plane (only a very short walk out).
Connectivity looks promising as well. What do you think? I still like to see the LCCT next to MTB, but I do not trust much of MAHB's plan compared to this.
Pic and facts from :http://www.airasia.com/site/my/en/pageWith...aed400-76e73d00
-
You are right! The complete rollout is tomorrow, 14 Jan 2009.
http://www.themalaysianinsider.com/index.p...domestic-travel
MAS removes fuel surcharge on domestic travel
SUBANG, Jan 13 – Malaysia Airlines will remove its domestic fuel surcharge for travel in Malaysia, effective Jan 14.
The national flag carrier made the decision after taking into account the decline in fuel prices, competitive pressures and the need to boost air travel during this period of economic slowdown.
Managing Director/Chief Executive Officer, Datuk Seri Idris Jala said, “We have always offered competitive fares that are benchmarked against our competitors on a route by route basis. Today’s move is in line with the competition, ensuring even more competitive pricing.
“Our stand is the total amount that the customer pays must be competitive, whether it’s the fares alone or fares in combination with the fuel surcharge. It’s the total sum of the parts that matters.”
The removal of the fuel surcharge will see more competitive prices for MH Value Fares which offers four fare options for economy class travel – MHlow, MHbasic, MHsmart and MHflex.
“There will be more value travelling with Malaysia Airlines as on top of the removal of the fuel surcharge, the fare options offer discounts off the fares – MHlow up to 70 per cent discount, MHbasic, up to 50 per cent; and MHsmart, up to 20 per cent,” he said.
For international travel, Malaysia Airlines have earlier reduced fuel surcharge for travel from Malaysia to Korea, Japan, Paris, Hong Kong and Singapore, and from other points of sales to various destinations.
From Malaysia, the reductions are RM126 (US$36) to Korea, RM105 (US$30) to Japan, RM80.50 (US$23) to Paris, RM38.50 (US$11) to Hong Kong and RM28 (US$
to Singapore.“We are always reviewing the surcharge as we continue to benchmark the international fuel surcharge against our competitors. In markets where other carriers are the major players, we will follow if they drop the surcharge. In markets where we lead, we will evaluate the customer demand vs supply,” Jala added.
Despite recent falls in oil price, Malaysia Airlines’ fuel costs are still higher compared to when surcharge was first introduced in 2004.
“Fuel remains our biggest cost and our fuel bill for FY2008 will be higher than FY2007 as the fuel surcharge only covers about 30 per cent of the fuel cost,” he said.
Airlines use jet fuel which is higher priced compared to crude oil. On Jan 12, 2009, a barrel of jet fuel cost US$60.60 compared to US$40.83 per barrel (WTI) for crude.
Subang Skypark Development Including New RM 1.5 Billion KTM Rail Link
in General Aviation
Posted · Report reply
It is well practiced in LCCT, and the bag will not be rescanned after checking in, as the luggage will be brought directly to the airplane. So it is a serious threat. (Most if not all other airports in Malaysia is practising this type of security check except KLIA Main terminal). I have been to Singapore, Australia, Thailand, and Japan in recent years, none of the airports have this kind of security checks.
Oh, there are many more flaws in the security checking of airport in Malaysia airports. This is one of them.