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Tai Wei

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Posts posted by Tai Wei

  3. Posted · Report reply

    Have somebody here ever been to the Enrich Customer Service Center in MAS Building, Jalan Sultan Ismail to claim for missing miles on partner airlines (KLM, AF, Virgin Atlantic, ANA, Northwest, SWISS)?

     

    Was it done instantly at the desk (like claiming missing miles for MH flights) or will they take a few weeks (and collect the original boarding passes of the respective partner flights) to process it?

     

    To be honest, I am very reluctant to give up the original boarding passes to them. Can they photocopy the actual boarding passes let us keep the original instead?

     

    I go to MAS Enrich Customer Service Center to claim my missing miles rather than sending the request form together with original boarding pass via mail. The staff entered the missing miles on the spot and they returned the original boarding pass to me (and they don't bother to keep the photocopy that I prepared for them).

  4. Posted · Report reply

    Hi Seth,

     

    Thanks for the info. I hope MH will let me upgrade on the day using enrich miles. But we will have to see. I would like to secure one before the day of departure just to be sure :) I'm not holding enrich gold unfortunately. I'm just silver. I need to use up 50000miles to get one way upgrade from J to F on the lax-kul flight. I guess if i cant get it on that flight hopefully i can get syd-kul or kul-syd but i asked for the syd-kul thats still no availability....

     

    Cheers,

    Kenn.

    Hi Kenn, I did my KUL/AMS upgrade (C to F) at KLIA. I called 2 days before my departure and they told me that they can only put me on waitlist, even though there are available seats. I asked when I check-in at KLIA, the check-in staff told me to go to MAS ticketing office and within 10 minutes, I got my upgrade. Yeah, I am holding Enrich Gold, so that may help?! :p No harm trying :blink:

  5. Posted · Report reply

    I see. Lots of malysians heading to AMS for vacation?:)

    I think it is a mix of biz and tourist. I have been flying KUL-->AMS at least twice a year and I always meet my collegues on the same flight, mostly on biz trip (I am working with one Dutch Oil and Gas company ;) .... think you know which one I mean). Biz class is usually at least 70% full, and usually packed during weekend. On the other hand, economy is usually filled with europeans, with a few Malaysian (can count with 10 fingers). I think most Malaysian, if travel to Europe for tour, will opt for other airlines like SriLanka, Emirates, Qatar coz cheaper and I think they don't normally fly into AMS to start their journey.

     

    When are you going LAX? My collegue travel frequently on that route using MH and he said it is usually quite full, a number of occasions the company has to book him on 1st class.

     

     

     

     

  6. Posted · Report reply

    Hi,

     

    Thanks for the info! Great to see they provide PJ's :) Are they anygood? Is it Bvlgari ?:) Or am i dreaming heheh. Shame that they don't have caviar :( Oh well what can you do... I suppose the FA's will make the bed for you and they provide a duvet?

     

    Cheers,

    Kenn.

     

    Again, another upgrade from biz to first, last Saturday, on my way back from Amsterdam to KL due to overbooked in biz :clapping: . This time, surprisingly they served caviar :rofl: , as one of the appetizer. 4 choices of appetizer and main course, but every time when come to me, only 2 options left (coz I sat at 4D, the FA started taking order from row 1). Fantastic service and very comfortable seat + BIG TV screen. Totally full flight, from 1st to economy, not a single empty seat. I will be very surprised if MAS not making profit out of this route?

  7. Posted · Report reply

    Hi Guys,

     

    Anyone here know if MH in First Class serves caviar? i.e. their longhaul flights....

     

    Also do they provide pyjamas?

     

    Thanks,

    Kenn.

     

    Just tried upgrade from C to F using Enrich miles for KUL --> AMS. Yes they do provide pyjamas but no cavair and no cheese plate. In fact, the meal is not much different from C :( . Good thing is the bed, real lie-flat bed and very comfortable :clapping: .

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