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I thought you might be interested in looking at Malaysia Airlines steward says when told about faulty tray table: 'I'm not an engineer'.
http://www.malaysianwings.com/forum/index.php?/topic/19150-malaysia-airlines-steward-says-when-told-about-faulty-tray-table-im-not-an-engineer/&do=findComment&comment=329574
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