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H C Chai

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Posts posted by H C Chai


  1. Ok, that's interesting to know... so if one doesn't check in online, there is still a way to avoid the counter check in fee by doing self check-in at the airport?

     

    I thought AirAsia is trying to get rid of these self check-in kiosks too when they introduce the counter check in charges a little while ago. This is what Ryanair does, and online check in closes 4 HOURS before STD.


  2. I suspect the new and higher airport tax will kill of any remaining international routes from KCH and LGW. I won't be surprised if they cut routes or frequencies.

     

    It may also stunt PEN's growth.

     

    Poor KCH.... interestingly there is no increase in the airport tax for Intra-Borneo flights (e.g. KCH-PNK, BKI-BWN). It is still RM26. It takes more than just RM13 airport tax increase to kill off international route from KCH, there is just not enough demand...


  3. 6 hours is a big gap, I believe you may ask them to change your flight to earlier time slot.

     

    That's what I have been telling them for weeks, they left it too late and now all the flights departing around the same time as my cancelled flight are full. There were still some seats available yesterday but I can never get hold of Firefly when I try to call.


  4. Malaysia Airlines Group has embarked on a network rationalisation programme, which will see its subsidiary, Firefly, concentrating on serving short-haul turboprop operations, while Malaysia Airlines, focuses on enhancing its premium full-service offering. Firefly's turboprop operations will remain unaffected by this exercise. Please see the list of affected routes here.

     

     

    The Group is committed to minimising any disruptions to the travel plans of Firefly jet passengers and will reassign all those affected to equivalent flights or better, at no additional cost, to ensure they reach their intended destinations.

     

    Firefly is in the midst of contacting passengers personally to assist with the re-accommodation; passengers with queries can also email customer_care@fireflyz.com.my with booking confirmation numbers for clarification.

     

    Source

     

     

    I booked the KUL-KCH flight with Firefly in early September, just days before they stopped the jet bookings. Despite the fact that I contacted Firefly weeks ago requesting to be put on a flight with similar departure time as my cancelled Firefly flight, I was given responses like "we will get in touch with you in the next 7 working days". Last night I received an email from Malaysia Airlines confirming I have been reaccommodated to a flight departing KL 6 hours later than I intended. I'm going to miss a wedding banquet so I am not impressed... how is that going to be equivalent flight or better?!


  5. I don't know what I should do with my Firefly booking for KUL-KCH January next year. Does anyone have a booking and been given options of either getting transferred to a MAS flight on the same day or a refund?

     

     

    Dear Mr Chai,

     

    Greetings from Firefly.

     

    With reference to booking XXXXX, we do not have any information on the cancellation of this route - although it's true that the flights for next Winter season are no longer available for sale.

     

    Please hold on to your tickets to retain the value.

     

    Thank you.

     

    --------------------------

    Regards,

    Firefly Customer Care Team

     


  6. I tried checking in the flight I booked just few days ago, KUL-KCH in January 2012 and it worked! The seat is assigned automatically and I was given 2B, a middle seat! dry.gif

     

    As discussed in another thread, Firefly is shutting down its jet service so I am not even sure whether the flight I just checked in is already cancelled?!


  7. They have a K fare for RM276, Q for RM368, H=RM461, M=RM553, B=RM737, Y=RM921 and in business they have Z=RM829, J=RM1013, D=RM1289 and C=RM1566

     

    These are all base fares, without taxes yet. The only thing we can find so far loaded is the B and Z fare which you quoted at RM917 and RM1009 all in respectively.

     

    If those other economy fares become available later (assuming they can be sold locally ex KUL), it won't too bad value, however, the business class fare for sale is already the lowest code they've loaded, and will not likely go lower unless the base fare changes.

     

     

    Wow those are pretty detail fare info... do you by any chance know where to get the base fares for Egypt and Europe ex-KUL? MS is not well known for their service but if they are using the 77W and the fare is right I wouldn't mind giving them a try. Their 77W products seem to be very similar to TK in both J and Y.


  8. Good news for East Malaysians! good.gif

     

    Apart from that, he said MASwings would also explore the possibility of embarking on international flights from Sabah and Sarawak with immediate focus being on the Kota Kinabalu-Kuala Lumpur and Kuching-Kuala Lumpur sectors.

     

     

    Hmm, BKI - KUL and KCH - KUL can't be international?! blink.gif

     

    I really hope that Maswings will consider doing KCH-BWN. Even better BI should code-share with them on this sector... At the moment the 2x weekly flight operated by BI is just pathetic...


  9. is the booking system out of order or what???!!! GBP 301 for return flight!!! <_ src="%7B___base_url___%7D/uploads/emoticons/default_mellow.png" alt=":mellow:"> :rolleyes:

     

    It is not an error fare, some of my friends did manage to get the ticket at this price but I think they are all sold out now. The seats are limited to 10,000 only.

     

    The amount of taxes is ridiculous though!


  10. So, 5 rows or 6 rows in the first cabin between doors 1 & 2?

     

    And thanks, jahur. They cant possibly hide something bigger than an elephant for so long..., can they?

     

    Looking at the first pic it does seem like the the business class is split into two cabins, perhaps only one row after door 2. Just my guess.

     

    Personally I think both Business and Economy class cabins look really nice. I like! ;)


  11. It's not really co-located as the flight-distance is 210 miles or 337 kilometers, about the same distance as AMS-LON :pardon:

     

    Moreover, EK also operates to MAN versus LON and DUS versus FRA/HAM, so there's plenty of more close-by cities served by EK...indeed, slaughtering :blink:

    No wonder, some (EU) countries want to limit EK's increase of flights !!!

     

    EK also serves Birmingham (BHX) too, which is halfway between London and Manchester, a mere 96 miles (150km) from Heathrow

     

    Glasgow and Newcastle, both served by EK are also just over 100 miles apart. EK is everywhere these days :huh:


  12.  

    The justification to set up a LCCT in Sarawak was because the airport tax of RM51 imposed at KIA was considered too high by travellers.

     

     

    Oh dear, what a lame justification! The airport tax for both LCCT's at KUL and BKI is RM25, so we are only talking about a difference of ... RM27?! :blink:

     

    And out of the three international destinations served from KCH, only SIN attracts an airport tax of RM51. BWN and PNK bound flights have a reduced airport tax of RM26.


  13. I guess most people won't notice the rise or fall of fuel surcharge when buying a revenue ticket. However, it does make a difference when booking a redemption ticket.

     

    Interestingly I made a redemption booking with Thai Airways earlier this month and I noticed that their fuel surcharges have dropped. YQ for ZRH - BKK - KTM - BKK - LHR has become US$140 cheaper! I don't know why but I am definitely not complaining...


  14. Hope MH will consider your preference on 'old fashion' cushion before choosing seats for A380 and A33E.

     

    I like the old fasioned seats too, as long as they are well maintained and not worn out. They don't look as sleak as the new ones but they are much more comfortable. I also find those 'new generation' slimline seats on EK/SQ A380's a little hard.


  15. Check out MH's new booking system. https://book.malaysi...nes.com/itd/itd

     

    To be honest I am a little disappointed with the 'new' booking system, and I still don't understand why the stopover option is only offered to those travelling between Europe and Australasia. So if I am doing LHR-KUL-DPS, I can't make a stopover in KUL using MH booking system, even the fare rules allow stopover FOC both ways.

     

    Lets hope there is another upgrade coming up soon....! smile.gif

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