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KLIA among top 10 in latest global airport survey

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KUALA LUMPUR (Oct 10): The KL International Airport (KLIA) has been ranked among the top 10 in the world according to the latest Airport Service Quality (ASQ) survey which benchmarks the world’s best airports. 

Malaysia Airports Holdings Bhd (MAHB) said despite challenging times caused by the outbreak of the Covid-19 pandemic, KLIA ranked ninth in the survey for the first half of 2020, from 17th in 2019, among airports of similar capacity. It achieved an improved overall score of 4.94 out of 5.00, from 4.69 previously. 

The airport also scored a perfect 5.00 for the overall satisfaction by both business and leisure passengers, 4.99 for cleanliness of airport terminal and 4.97 for the availability of washrooms, MAHB said. 

Full report: https://www.theedgemarkets.com/article/klia-among-worlds top-10-new-global-airport-survey

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