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No more hidden charges when purchasing air ticket from June 1


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5 replies to this topic

#1 flee

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Posted 24 May 2019 - 05:18 PM

KUALA LUMPUR: Soon travellers purchasing airline tickets will not have to deal with the unwelcome surprise of hidden charges now that the Malaysian Aviation Commission has amended the Malaysian Aviation Consumer Protection Code 2016 (MACPC).

The updated MACPC now requires airlines to publish the final price of the airfare in advertising and promotion materials and at points of sale.

Airlines must disclose the prices after adding other charges, such as government-imposed tax and fees, fees prescribed by the law and fuel surcharge.

This eliminates hidden charges like administrative fees and card payment charges.

Charges for optional services, such as baggage, seats and meals, should also be displayed and included in the final price at point of payment.

This will be enforced starting June 1.


Read more at https://www.thestar....et-from-june-1/

#2 S V Choong

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Posted 26 May 2019 - 09:03 AM

Wow, it's about effing time! 

They have done this in Australia and New Zealand since 2002!  17 years ago!!



#3 Craig

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Posted 03 June 2019 - 01:45 AM

Wow, it's about effing time! 

They have done this in Australia and New Zealand since 2002!  17 years ago!!

 

Malaysia has been doing this for quite some years now (all compulsory taxes and fees are included in the air ticket prices). The only new thing I see is the CC charges (only applicable to LCCs like AK Group, JQ, TR etc.) which must now be included in the price of tickets.



#4 Geoff R.

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Posted 14 June 2019 - 04:44 AM

As of yesterday AirAsia still adding credit/debit card charges at the final payment stage. 



#5 Lim Kar Yong

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Posted 14 June 2019 - 07:06 AM

As of yesterday AirAsia still adding credit/debit card charges at the final payment stage. 

I wonder how the final price would be if credit/debit card/online banking charges were to be included. Air Asia imposes different charges for different modes of payment. Do they need to include the highest charges in the final ticket price on display, then give a discount if one uses online banking payment which attracts lower charges? 



#6 BC Tam

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Posted 14 June 2019 - 09:33 AM

I wonder how the final price would be if credit/debit card/online banking charges were to be included. Air Asia imposes different charges for different modes of payment

Maybe the idea is to get them to abolish payment charges altogether ?

Work it into the quoted fare and be done with it, irrespective of payment mode






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