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MAS Enrich Frequent Flyer Program

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#1841 Ivan_Endi

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Posted 18 July 2017 - 09:25 AM

[quote name="fendy" post="373528" timestamp="1500306700"]
how long after travel did they credit?
If I can remember correctly around 3 to 4 days

#1842 Lock SH

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Posted 19 July 2017 - 12:36 PM

Not personally no - but I've handled such cases before. While they did say 6-8 weeks, it's dependent on how fast the partner airline can confirm validity. Sometimes you can get in 2 weeks, sometimes not.

It was 6 months for me when I flew on CX & CX codeshare with JAL (HKG-HND) on CX, HND-HNL on JAL, HNL-NRT on JAL, NRT-HKG on CX. I was using Enrich at that time and it took me several times visiting MAS office in KL Sentral to resolve the problem.

CX was quite efficient but it was JAL who took 6 months to credit my miles.

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