Jump to content


Icon Important Announcement!


New registrations require administration validation. This may delay registration approvals.
Reach out to us on our Facebook Page for faster approvals


Photo

Mavcom has failed the aviation sector


  • Please log in to reply
32 replies to this topic

#21 flee

flee
  • Platinum Member
  • 11,607 posts

Posted 10 September 2019 - 09:25 PM

Mavcom is like SPAD, a redundant body. It was created because the previous government ran out of funds to expand the DCA. They created CAAM and Mavcom so that they can have the authority to raise more funds separate from the government budget.
SPAD was reabsorbed by the MoT but they somehow don't know what to do with Mavcom.

#22 KK Lee

KK Lee
  • Platinum Member
  • 5,265 posts

Posted 10 September 2019 - 09:32 PM

Not belittling their effort in raising consumers' awareness of their rights, and making relevant aviation policies, it seems MavComm has indeed quite a huge expenses to cover. Assuming each director's salary is RM15,000. There are six of them in MavComm now, that's 1.08 million a year for directors' salary alone. Not forgetting their employees' salary and rental at Menara 1 Sentrum which is exorbitant.  Since this is an contentious issue, why not MavComm be folded under the MoT to follow government salary band, or (diperbadankan) like Ministry of Domestic Trade and Consumer Affairs's MyIPO, self generating their own revenue.

 

I don't remember Singapore having two separate entities to handle the governance and administration of their aviation sector. 

 

https://www.caas.gov...-responsibility

 

For their consumers who have dispute, they have a small Claims Tribunal to file dispute, which I believe is very effective in dealing with aviation service providers.

 

Mavcomm pay scale is multiple of gomen. favourite head honchos could spend a short stint here and rewarded with extraordinary pensions.


Edited by KK Lee, 10 September 2019 - 09:32 PM.


#23 Chris Tan

Chris Tan
  • Gold Member
  • 891 posts

Posted 10 September 2019 - 09:54 PM

Regardless of who's in power, there will always be people who think their money is being wasted, the people invovled are overpaid, the money should be channelled into some altruistic project instead, our taxes are too high, how Singapore does a better job at everything, etc.

These are usually the people who then find something else to moan about, like how wages are too low in this country, how Singapore is better in every other way, how other countries have XYZ agency that we don't (after we just shut it down), etc.

If you think about it, there's really no way the government can spend money without attracting some form of criticism. Spend money on the poor? You'll get people saying someone is getting rich out that endeavour, favouring a certain segment of society, wasting my money etc. This sort of whining happens even in our beloved neighbour across the Causeway..

#24 KK Lee

KK Lee
  • Platinum Member
  • 5,265 posts

Posted 11 September 2019 - 02:20 AM

KUALA LUMPUR, Sept 9 AirAsia Bhd group chief executive officer Tan Sri Tony Fernandes has claimed that the Malaysian Aviation Commission (Mavcom) has failed the countrys aviation sector, backing it with seven reasons, among others introducing bureaucratic policies.

Some of the requirements imposed by Mavcom include airlines notifying other local airlines on new route applications which is a time-consuming and unnecessary process; a three times a week limit on submissions of route applications; and the introduction of a six-month 'cooling-off' period for re-submission of rejected applications, he said.


In the latest round of attack on the commission, Fernandes claimed that Mavcom, on many occasions, rejected several route applications even though bilateral traffic rights are available with other countries.

In other words, Mavcom is rejecting applications on bilaterally-unrestricted routes. This is a blatantly unfair practice, he posted on LinkedIn, a social media platform geared towards professionals.

In the past, the Ministry of Transport (MoT) granted approvals as long as Air Service Agreements are in place. And it is definitely not Mavcoms function to determine whether airlines will ultimately utilise the approved traffic rights, he said in the post entitled: Mavcom A dysfunctional entity.

More:
https://www.malaymai...ia-boss/1788821

 

KUALA LUMPUR: The Malaysian Aviation Commission (MavCom) fined AIRASIA BHD and AirAsia X Bhd RM200,000 each for charging credit card, debit card and online banking processing fees separate from their base fares.
 
MavCom said in a statement on Tuesday the fees charged by the airlines contravened the Malaysian Aviation Consumer Protection Code 2016 (MACPC).
 
 
Could this the reason for TF's earlier outburst?


#25 JuliusWong

JuliusWong
  • Platinum Member
  • 2,936 posts

Posted 11 September 2019 - 03:49 PM

No wonder TF suddenly removed the processing fee recently. Bank Negara should impose fines on them too for collecting processing fee, cc/debit card fee. damn, how many hundred millions have they collected or is collecting.



#26 Mohd Suhaimi Fariz

Mohd Suhaimi Fariz
  • Platinum Member
  • 2,705 posts

Posted 11 September 2019 - 06:41 PM

No wonder TF suddenly removed the processing fee recently. Bank Negara should impose fines on them too for collecting processing fee, cc/debit card fee. damn, how many hundred millions have they collected or is collecting.

 

They're dumb. They could have just included all the processing fee into the fare. That's what other airlines do...



#27 Kenny Sing

Kenny Sing
  • Members
  • 140 posts

Posted 11 September 2019 - 07:00 PM

now they upgrading themselves, you use my bigpay, you get discount. another form of payment method discrimination.



#28 flee

flee
  • Platinum Member
  • 11,607 posts

Posted 11 September 2019 - 09:09 PM

They're dumb. They could have just included all the processing fee into the fare. That's what other airlines do...

It has always been their policy to itemise charges - so nothing new there. However, this creates the perception that Airasia charges for everything and nothing is free. The market is not so sophisticated to think otherwise.

What I don't particularly like about their CC fees is that it is charged per pax per sector. It does not make sense to call it a CC charge - a more equitable charge is a fee per payment transaction.

This charge for using CCs is a very Malaysian thing - most countries have abolished this long ago as they have stronger consumer protection laws and regulations.

#29 Kenny Sing

Kenny Sing
  • Members
  • 140 posts

Posted 12 September 2019 - 12:26 AM

It has always been their policy to itemise charges - so nothing new there. However, this creates the perception that Airasia charges for everything and nothing is free. The market is not so sophisticated to think otherwise.

What I don't particularly like about their CC fees is that it is charged per pax per sector. It does not make sense to call it a CC charge - a more equitable charge is a fee per payment transaction.

This charge for using CCs is a very Malaysian thing - most countries have abolished this long ago as they have stronger consumer protection laws and regulations.

as always, malaysian consumer associations are not strong enough to fight for the consumers, let alone the government who not that keen to setup such laws and regulations to protect consumers.



#30 Walter Sim

Walter Sim
  • Platinum Member
  • 6,903 posts

Posted 12 September 2019 - 08:52 AM

as always, malaysian consumer associations are not strong enough to fight for the consumers, let alone the government who not that keen to setup such laws and regulations to protect consumers.


I thought the whole bane of Mavcoms existence is to do just that ? Does that mean they have failed?

#31 Chris Tan

Chris Tan
  • Gold Member
  • 891 posts

Posted 12 September 2019 - 10:03 AM

This charge for using CCs is a very Malaysian thing - most countries have abolished this long ago as they have stronger consumer protection laws and regulations.

No, it is not a Malaysian thing. It happens in more places than you seem to think, even in countries that supposedly have strong consumer protection laws.

#32 flee

flee
  • Platinum Member
  • 11,607 posts

Posted 12 September 2019 - 10:27 AM

as always, malaysian consumer associations are not strong enough to fight for the consumers, let alone the government who not that keen to setup such laws and regulations to protect consumers.

Yes, Touch n Go is still imposing its 10% surcharge at car parks!

Edited by flee, 12 September 2019 - 10:28 AM.


#33 flee

flee
  • Platinum Member
  • 11,607 posts

Posted 12 September 2019 - 09:19 PM

Mavcom works to benefit all in the aviation sector, not just one, says chairman

See:
https://www.theedgem...e-says-chairman




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users