I am not sure how Skytrax 5-star rating works, and is it really that prestigious? I see Garuda, Hainan and Qatar proudly promoting the 5-star ranking, but it is completely missing from Singapore Airlines' promotion. Don't even see anything about Skytrax in SQ's website
But they have this entire page talking about all the awards (except skytrax?)https://www.singapor...r-story/awards/
The Skytrax 5 Star ranking does not base on customer's rating, but based on the Skytrax's internal audit in terms of every bit of an airline's operation, such as service, hard products, safety, nevertheless consistency...
Garuda has 5 star rating
MAB should really use them as the benchmark if they really want that 5 stars. Not even asking for Singapore Airlines or Qatar level yet
what does Garuda or Hainan have that MAB does not?
the incoming A350 better have Vantage XL seats for example.
Not expecting that as the A330 Thomson Vantage J class are still new...
Does it mean MAB is now financially on a sound enough footing to start paying Skytrax for the honour again ?
I just went to the Skytrax A to Z airline rating, only to find that MAB no longer "not rated" , instead became "on review" already...