alberttky 0 Report post Posted May 13, 2016 i noticed you cannot manage your bookings on MH website anymore. Wonder if it's temporary... Share this post Link to post Share on other sites
Isaac 0 Report post Posted May 13, 2016 I thought the thing never worked ? I once changed my dad's flight to NRT. RM700 was successfully charged to my card but there was no new itinerary issued. My dad had to go to KL Sentral but only to found out he was still booked on the original flight. Share this post Link to post Share on other sites
M. Sofian H. 0 Report post Posted May 13, 2016 i noticed you cannot manage your bookings on MH website anymore. Wonder if it's temporary... U may click here https://bookings.malaysiaairlines.com/MHOnline/ReservationSearch.do MAB will introduce a new website soon Share this post Link to post Share on other sites
alberttky 0 Report post Posted May 14, 2016 U may click here https://bookings.malaysiaairlines.com/MHOnline/ReservationSearch.do MAB will introduce a new website soon Thank you for your help! Share this post Link to post Share on other sites
KK Lee 5 Report post Posted May 17, 2016 It seems mh has routed local office number on booking to call center. And queue on call center is long and call back service is longer than estimated. Share this post Link to post Share on other sites
KK Lee 5 Report post Posted May 17, 2016 It seems the virtual queuing at mh call center is overwhelmed by number of calls and was not offer on a number of occasions. Hence, could be on hold for over 40 minutes. Comparing with u.l call center, mh call center experience is a waste of time. Share this post Link to post Share on other sites
alberttky 0 Report post Posted May 17, 2016 Dealing with MH's call centre gets your blood boiling! Share this post Link to post Share on other sites
