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Malaysia Airports claiming RM36 mil in unpaid fees from AirAsia

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46 replies to this topic

#41 Robert

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Posted 04 January 2019 - 06:36 PM

I love how people claim he's a hero when the fee is absolute bollocks in the first place (no other airline has this fee). If, and a very big if, it's the aerobridge fee as claimed, be like all carriers and just include it in the ticket price (I'd rather not see lined items like ATC clearance fee, taxiway charges, escalator fee etc. on my ticket).
Equalize the PSC and everyone is all up and arms about it but when they get charged a BS fee, they are good with it. Some people just fall prey to the PR stunt a little too easily.
MAHB: We did not impose KLIA2 Fee

Well said

#42 tktoh

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Posted 09 January 2019 - 10:50 AM

Valid points ?


#43 KK Lee

KK Lee
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Posted 09 January 2019 - 01:47 PM


"Processing Fee (credit and charge cards) (per guest per sector)" is abusive.

Edited by KK Lee, 09 January 2019 - 01:48 PM.

#44 flee

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Posted 11 February 2019 - 06:32 PM

Is MAHB trying to silence Airasia/Airasia X?


AirAsia responds to MAHB letter of demand to retract and withdraw press statements

#45 flee

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Posted 11 February 2019 - 06:52 PM

Stop making false statements, Malaysia Airports tells AirAsia




#46 flee

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Posted 19 February 2019 - 04:28 PM

AirAsia meets EPF to explain MAHB’s suit

#47 Waiping


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Posted 23 February 2019 - 02:31 PM



Got a reply from AK stating that my refund is rejected due to one of the following reasons.


  • Your booking consist of one or more future flight(s), or; (this was my return flight from KUL)
  • the guest has boarded this flight, or; (I boarded the first sector KUL -BKI, but not the second one)
  • the booking number is incorrect; or (booking number is certainly correct)
  • more than 6 months from the date of departure (my flight was mid October)

When I file for airport tax return I did specify the flight number, which was compulsory.  Is it recommended to have 2 separate booking in cases like this?


Anyway, I am trying to file another claim and see how it goes.


Just to put a closure this matter.  After AK turned down my claim twice I decided to file a complaint with MAVCOM on Dec 29.  On Jan 7 AK acknowledge that they have received the complaint from MAVCOM, and would initiate investigation.  On Jan 14 AK to allow the refund of airport tax to my credit account.  It was subsequently done on the 22 Jan with validity until Mac this year.  6 months from my initial flight.  Total amount less than RM20.

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