Has AirasiaX ended their cooperation with Optiontown?

[Arthur 0]

Just booked an AirasiaX flight and, as usual, logged on to Optiontown after to try my luck with the upgrade and empty seat option. However, after inputting my PNR etc, I got an error message that my itinerary is ineligible.

 

Went to the AirAsia website and noticed that they have removed all reference to Optiontown. The 'upgrade' FAQ page now simply says to ask at check in or pay change fee and fare difference for an upgrade prrior to check in. There is no more mention of the ability to request the empty seat option.

 

Would be sad if the Emptyseatoption request is indeed gone as it is about the only thing that makes flying on D7 narrow seats bearable.