c.lee 0 Report post Posted February 12, 2011 tengkuazmil @sanjaythaker Thanks for the feedback! Can you provide some suggestions? I would like to have the ability to select the departure and arrival airports by entering the IATA airport code. Currently, one has to enter the names of the departure and arrival cities. Share this post Link to post Share on other sites
Cheng Long 0 Report post Posted February 13, 2011 With all due respect, that would be what is expected from a PR personnel trying to buy time, not the CEO He tweets like a clueless CEO.. probably the result of years of emphasis on kulitfication in our GLCs... Share this post Link to post Share on other sites
Alif A. F. 0 Report post Posted February 13, 2011 Any more grouses about the new website? As of now, the booking engine is now fully functional. Share this post Link to post Share on other sites
V Wong 0 Report post Posted February 13, 2011 (edited) The reversed pics are so annoying! Apart from safety and their usual duties - image is so important for the Malaysian girls.... Edited February 13, 2011 by V Wong Share this post Link to post Share on other sites
Keno Omar 0 Report post Posted February 13, 2011 (edited) MAS Holidays website clearly used a photoshopped image of Lonely Planet guide books. Doesn't copyright infringement mean anything?! http://holiday.malaysiaairlines.com/destinations http://holiday.malaysiaairlines.com/sites/all/themes/MASholidays/images/banners/innerpage/destinations/bnr_destinations.jpg (retrieved 13 Feb 2011) Edited February 13, 2011 by Keno Omar Share this post Link to post Share on other sites
Josh T 0 Report post Posted February 13, 2011 Any more grouses about the new website? As of now, the booking engine is now fully functional. Not yet! I just tried to make a booking from Sydney to Paris and it keeps sending me to the AU maintenance page! Seriously, it's now 2 weeks. I can't believe this is not a priority. I can't even begin to imagine the lost revenue as a result of this website not working properly. AK must be having a pretty good laugh over this. Share this post Link to post Share on other sites
BC Tam 2 Report post Posted February 13, 2011 (edited) I just tried to make a booking from Sydney to Paris and it keeps sending me to the AU maintenance page! Seriously, it's now 2 weeks. I can't believe this is not a priority ..... Maybe it has been decided that there are not enough people wanting to go SYD-CDG to warrant expense of fixing up that bit of the site ? Furthermore, system of priority at MAS is ..... well, probably not very high up on priority list Edited February 13, 2011 by BC Tam Share this post Link to post Share on other sites
Sanjay Thaker 0 Report post Posted February 14, 2011 (edited) Not yet! I just tried to make a booking from Sydney to Paris and it keeps sending me to the AU maintenance page! Seriously, it's now 2 weeks. I can't believe this is not a priority. I can't even begin to imagine the lost revenue as a result of this website not working properly. AK must be having a pretty good laugh over this. Really? I tried making several booking from SYD to CDG vv and a few other bookings from different Australian airports to EU without any trouble at all. It went smoothly on my end. At which stage of the booking were you have problems, Josh? Did it occur while you were trying to make the payment or in the earlier stages? Edited February 14, 2011 by Sanjay Thaker Share this post Link to post Share on other sites
Mohd Suhaimi Fariz 2 Report post Posted February 14, 2011 MAS Holidays website clearly used a photoshopped image of Lonely Planet guide books. Doesn't copyright infringement mean anything?! http://holiday.malaysiaairlines.com/destinations http://holiday.malaysiaairlines.com/sites/all/themes/MASholidays/images/banners/innerpage/destinations/bnr_destinations.jpg (retrieved 13 Feb 2011) It's probably an image from a photo library where they've paid for it. Share this post Link to post Share on other sites
Josh T 0 Report post Posted February 14, 2011 Maybe it has been decided that there are not enough people wanting to go SYD-CDG to warrant expense of fixing up that bit of the site ? Furthermore, system of priority at MAS is ..... well, probably not very high up on priority list LOL! Thanks for that, BC. I just can't believe that fixing up the booking engine on the site is not a priority! Q2 bookings must really be suffering as a result of this. Share this post Link to post Share on other sites
Mohd Azizul Ramli 2 Report post Posted February 14, 2011 Really? I tried making several booking from SYD to CDG vv and a few other bookings from different Australian airports to EU without any trouble at all. It went smoothly on my end. At which stage of the booking were you have problems, Josh? Did it occur while you were trying to make the payment or in the earlier stages? Josh is referring to the Australian site http://www.malaysiaairlines.com/au/en.html each time of which will automatically lead to this page http://www.malaysiaairlines.com/maintenance Of course a simple solution is to make the booking from Malaysia page http://www.malaysiaairlines.com/my/en.html, but what's the point of having multiple pages for different countries if it can't be used? Share this post Link to post Share on other sites
Josh T 0 Report post Posted February 14, 2011 Josh is referring to the Australian site http://www.malaysiaairlines.com/au/en.html each time of which will automatically lead to this page http://www.malaysiaairlines.com/maintenance Of course a simple solution is to make the booking from Malaysia page http://www.malaysiaairlines.com/my/en.html, but what's the point of having multiple pages for different countries if it can't be used? I tried making the bookings from the Malaysian site and it still didn't work. Share this post Link to post Share on other sites
Azri M. 0 Report post Posted February 14, 2011 Josh is referring to the Australian site http://www.malaysiaairlines.com/au/en.html each time of which will automatically lead to this page http://www.malaysiaairlines.com/maintenance Of course a simple solution is to make the booking from Malaysia page http://www.malaysiaairlines.com/my/en.html, but what's the point of having multiple pages for different countries if it can't be used? I assessed and try to book via Malaysia page. It still goes back to the Splash Welcome page everytime I press Submit on the main booking page. I assessed it in Australia Using Mac Browsers: Safari, Chrome, and Firefox. All don't work. Any successes everyone else? Share this post Link to post Share on other sites
Josh T 0 Report post Posted February 14, 2011 I can't believe this still hasn't been fixed! It's been over 2 weeks now! I'm getting really sick of seeing that AU-maintenance page. <_> Share this post Link to post Share on other sites
Cheng Long 0 Report post Posted February 15, 2011 It's probably not part of their KPI to fix their website ASAP.. or maybe they are just incompetent. Share this post Link to post Share on other sites
N Azman 0 Report post Posted February 17, 2011 josh, just call the MH callcenter lah. can easily book tickets that way yes? Share this post Link to post Share on other sites
Josh T 0 Report post Posted February 17, 2011 josh, just call the MH callcenter lah. can easily book tickets that way yes? Looks like I'm going to have to. The website's still not working properly for bookings. I just don't want to be on hold for a long time. It's so much easier doing it online. Share this post Link to post Share on other sites
Mushrif A 3 Report post Posted February 17, 2011 josh, just call the MH callcenter lah. can easily book tickets that way yes? Or just take a better airline! Share this post Link to post Share on other sites
Josh T 0 Report post Posted February 18, 2011 Or just take a better airline! I really enjoy flying with MH. I'm travelling with a friend to Europe at the end of the year and she can't afford to fly in C, so I'll have to fly in Y with her instead. MH's Y is the best out there in terms of seat comfort. The seats are cushioned with lumbar support and good recline, and there's plenty of legroom for me to stretch out completely. I wouldn't be able to tolerate SQ's awful sliding seats on such a long trip! Share this post Link to post Share on other sites
KK Lee 5 Report post Posted February 18, 2011 I really enjoy flying with MH. I'm travelling with a friend to Europe at the end of the year and she can't afford to fly in C, so I'll have to fly in Y with her instead. MH's Y is the best out there in terms of seat comfort. The seats are cushioned with lumbar support and good recline, and there's plenty of legroom for me to stretch out completely. I wouldn't be able to tolerate SQ's awful sliding seats on such a long trip! What about EK, EY, VS, CX, QF, BA, TG? Share this post Link to post Share on other sites
Mushrif A 3 Report post Posted February 18, 2011 I really enjoy flying with MH. I'm travelling with a friend to Europe at the end of the year and she can't afford to fly in C, so I'll have to fly in Y with her instead. MH's Y is the best out there in terms of seat comfort. The seats are cushioned with lumbar support and good recline, and there's plenty of legroom for me to stretch out completely. I wouldn't be able to tolerate SQ's awful sliding seats on such a long trip! The sliding seats are CX's. Try TG if you want the legroom, and if width is not an issue, EK has good legroom too. Share this post Link to post Share on other sites
Josh T 0 Report post Posted February 18, 2011 What about EK, EY, VS, CX, QF, BA, TG? Flying EK and EY means transiting through the Middle East, which I don't want to do. Going with VS and CX menas going through HKG, which I also don't want to do. QF and BA will go through BKK, SIN or HKG and I'm not keen on but I don't like flying longhaul with QF or BA. TG is a viable alternative but that means going through BKK and I am not a fan of that airport! I like flying through KUL because I always enjoy stopping over on the way back. The sliding seats are CX's. Try TG if you want the legroom, and if width is not an issue, EK has good legroom too. SQ also has those sliding seats but I think they're slightly better designed compared to the ones on CX. I found the SQ ones really hard and uncomfortable on long flights. Share this post Link to post Share on other sites
c.lee 0 Report post Posted February 18, 2011 SQ also has those sliding seats but I think they're slightly better designed compared to the ones on CX. For the SQ "sliding seats", did you mean the seats do recline like normal seats but when they recline, the bottom cushion will slide forward? TG's 777-200ER are equipped with such seats. Share this post Link to post Share on other sites
KK Lee 5 Report post Posted February 18, 2011 MH's Y is the best out there in terms of seat comfort. The seats are cushioned with lumbar support and good recline, and there's plenty of legroom for me to stretch out completely. Hope MH will consider your preference on ‘old fashion’ cushion before choosing seats for A380 and A33E. Share this post Link to post Share on other sites
N Azman 0 Report post Posted February 18, 2011 Josh T, your loyalty is admirable. MH staff in AU should contact you personally to book your flights. Share this post Link to post Share on other sites
