MAS A380 - Fleet to be Retained

[Henry 0]

I was on the MH2 flight that turned back! Currently waiting in the lounge again for MH2D! That report is exactly what happened. The staff i would say did an adequate job but i believe more could be done. We had to wait in the flight for a while before we disembarked. I think First and Economy passengers were fully informed as they were briefed when they disembarked at the gate as they were held there but business passengers were told to go straight to the regional lounge and we waited there for a long time with no updates until 7am until they said we were put up at the Putrajaya Marriot hotel. They informed us that baggage would be off loaded but in the end that didn't happen and most of us that don't have a change of clothes are still wearing the same stuff. MAS did provide us breakfast, lunch and dinner at the hotel though.

[S V Choong 4]

Yalor, should be 'more better' than Seen-Ziah-Boh whot

I not wlong leh

 

Ooi BC, watch it... we know where you live!

 

That sentence itself is already grammatically wrong.

 

The standard of our English Is better than Singapore

Edited November 8, 2013 by S V Choong

[Isaac 0]

Most of the times yeah. But our founder Gavin was only given a 2GB Thumbdrive when his IFE was not working on an SQ flight to NRT recently.

SIA is no longer as generous as before due to cost cutting. Passengers on the London bound flight that was hit by heavy turbulence several months ago were only each given just a box Guylian Belgian Chocolate. Yes, 2GB Thumbdrive is very cheap these days but at least it is something. MAS will probably just say sorry to you and that's it.

[BC Tam 2]

Ooi BC, watch it... we know where you live!

Wah, so terror o .....

[Raymund Yeoh 1]

So far only experience flight delay with CX n the delay was only 3 hours late departure n CX handled it quite good in my opinion....

 

1) Sat in the plane around 1 hour while the engineers try to fix the issue

2) Disembark after finding out cannot fix the issue

3) Ground crew standby at gate to inform pax transfer to another flight departing around 1.30 hours later.

4) Passengers given food vouchers and CX even brought a cart with Coke/Coke light/Water/Cake to the gate the nxt flight was departing from.

[Waiping 12]

So far only experience flight delay with CX n the delay was only 3 hours late departure n CX handled it quite good in my opinion....

 

1) Sat in the plane around 1 hour while the engineers try to fix the issue

2) Disembark after finding out cannot fix the issue

3) Ground crew standby at gate to inform pax transfer to another flight departing around 1.30 hours later.

4) Passengers given food vouchers and CX even brought a cart with Coke/Coke light/Water/Cake to the gate the nxt flight was departing from.

Sounds like a scene from Triumph in the Sky.

[Suzanne Goh 0]

Sounds like a scene from Triumph in the Sky.

All you need is the captain to be called Samuel tong or jaden Koo and you're all set !

[Raymund Yeoh 1]

Sounds like a scene from Triumph in the Sky.

Haha...but its true...anyway I dont watch tht series so don't know the details...

The flight affected was CX 564 HKG-TPE-KIX on 20th October.

 

The thing that puzzles me is how they got another plane in the same type and have it prep that fast

[alberttky 0]

Not sure what's the thought process involved in MH's flight disruption. SQ's is to minimize delay so if in MH's case, maybe rob the A380 for MH72 and mount the flight in the morning rather than wait until 11 something PM.

[Mushrif A 3]

Not sure what's the thought process involved in MH's flight disruption. SQ's is to minimize delay so if in MH's case, maybe rob the A380 for MH72 and mount the flight in the morning rather than wait until 11 something PM.

 

Unless it is (non)availability of slots and crew, I thought that would be possible as there would be two supposedly-serviceable 380s on the ground on the 8th morning - having each arrived from LHR and CDG. And two others available for the evening's midnight service to LHR and CDG (one arriving from LHR in teh early evening). Maybe there are other variables...

[JingKai Seah 0]

I've experienced delay with MH bird.. from KUL - CGK.. I mentioned before in one of the topic here.. last minute retimed.. and retimed was through SMS.. many went to the transit counter to complain.. IN the end everyone got a food voucher.. and thats it.. Unlike what you guys mentioned about CX.. having a cart full of coke/cake and etc.. nope we don't have that

 

But on the plus side, we got upgraded from B738 to A330.. those new ones which have better IFE and spacious seats

 

But many people were disgruntled and unhappy.. especially those on business trips and having meetings

[affendi osman 0]

if you think MH ground personnel are clueless, wait till you fly TK and you missed your connection at their hub. Their ground personnel are far more clueless IMHO

[Lemuel Tay 0]

Can anyone definitively confirm that the J seats on MH A380 have been fixed so that the legrest part also goes horizontal? Previous photos showed that the backrest & seatpan were fully 180-degree flat, but the legrest sloped downwards.

 

I understand it's only a software update for the Zodiac/Sicma Majesty seats to reprogram them to extend fully flat, but has this been done for all six A380s?

 

TQVM.

[Lemuel Tay 0]

Good news, though we should probably only celebrate "when the fat lady sings the entire aria"...

 

I asked MH whether the J seats on the A388 will be reprogrammed/updated/retrofitted to make them a full-flat seat. This was their reply:

 

"For your information we have modified the seats to have the drooping leg rest lie flat in proportion to the rest of the seat on part of our A380 aircraft and work is under way to retrofit the rest of the fleet to rectify said deficiency.

 

We thank you for your feedback and we look forward to hearing more from you soon."

 

 

The question to ask out of all of this is, who was responsible for the initial procurement and why wasn't this either specified or checked earlier as to whether the seats were a full lie-flat? Or upon delivery, was there no further acceptance testing or quality checking?

[Mushrif A 3]

It was probably some accountant that did the procurement...his mind was on saving a few dollars.

 

 

On a separate topic, does anyone know why only -MND has the swoosh graphics on the "inside" of the engine cover facing the fuselage? Not the other 5 380s?

[Suzanne Goh 0]

This is MNC two days ago

 

[Mohd Suhaimi Fariz 2]

Actually the seat was supposed to be fully flat - but then remember the last minute reconfiguration of the J capacity?

 

The additional J seats led to the kink.

[Mushrif A 3]

But if there is no re-reconfiguration now - maybe there is? - how could MH now accommodate the straightening of the drooping leg rests?

[Mohd Suhaimi Fariz 2]

But if there is no re-reconfiguration now - maybe there is? - how could MH now accommodate the straightening of the drooping leg rests?

Can't remember the exact mod but I believe it was some mods to the foot well area plus reprograming the electronics.

 

IIRC MND is the one that's already modified.

[Josh T 0]

Good to know that that kink in the legrest is being fixed. It's not perfect but it's much better than it was previously.

[affendi osman 0]

This is MNC two days ago

 

 

Ini seat aaaa.....

so sakit belakang one!

 

tried it twice, and never liked it!

[Mr.Bandit 0]

http://www.youtube.com/watch?v=CFnC5wOLpUI

 

check on 0:55 to 1:10. she even fly even unfinished painting?

[Lim Kar Yong 0]

http://www.youtube.com/watch?v=CFnC5wOLpUI

 

check on 0:55 to 1:10. she even fly even unfinished painting?

 

Unfinished painting?

[Mr.Bandit 0]

 

Unfinished painting?

yes. you can see the contrast difference at the nose and in between of ribbon livery at back fuselage.

[Johan Z 0]

To be honest, I didn't see anything wrong with the livery.