Ashley Lee 0 Report post Posted November 30, 2013 it worked at around 12am-ish then stopped working. the availability i did manage to find though was ex-KUL only and redemptions involving connections ex-KCH couldn't be found. Share this post Link to post Share on other sites
Suzanne Goh 0 Report post Posted November 30, 2013 Halfway through - managed to find availability on a KUL-LAX.... so i clicked it an am waiting waiting waiting for the taxes to pop up We are sorry,you cannot proceed. Your TransactionID may be expired Share this post Link to post Share on other sites
Ashley Lee 0 Report post Posted November 30, 2013 HAHA, exact route I'm looking at Suzanne. Taxes were around RM2.3k return when I checked just now, before "expiring" as well. Share this post Link to post Share on other sites
Suzanne Goh 0 Report post Posted November 30, 2013 (edited) FAIL...... total and epic fail. At one stage, it said my name was XXXXXXXXX. Not sure if Jabatan pendaftaran negeri will allow me to change my name to that. Not even sure how to pronounce that. Oh, my name is XXXXXXXXXXX but friends just call me X for short. Got as far as the details passport and all page. Awaiting the next payment page. I think I'll go study for a Phd in the meantime ... Should be just about ready when i get back. Edited November 30, 2013 by Suzanne Goh Share this post Link to post Share on other sites
Ashley Lee 0 Report post Posted November 30, 2013 I have given up, managed to get to payment page, and got redirected back to select my flights? Share this post Link to post Share on other sites
Suzanne Goh 0 Report post Posted November 30, 2013 managed to enter my credit card. I'll come back to my PC in March 2019 to get my confirmation email... IF it goes through. edit: Oh i don't believe it! Success! You just have to be patient and have something long term else to do in the meantime Share this post Link to post Share on other sites
BC Tam 2 Report post Posted November 30, 2013 ..... it said my name was XXXXXXXXX. Not sure if Jabatan pendaftaran negeri will allow me to change my name to that. Not even sure how to pronounce that.If JPN consents, you will need to change your username here as well If taught/translated in BM, your new identity should read TelurTelurTelurTelurTelurTelurTelurTelurTelur Share this post Link to post Share on other sites
Mushrif A 3 Report post Posted November 30, 2013 Maybe you guys should do redemptions at a more civilised time....at 1am, even websites can get cranky.... Share this post Link to post Share on other sites
Ashley Lee 0 Report post Posted December 1, 2013 Haha, it worked smoothly from 2am onwards. Seems like the website just needed a nap. Share this post Link to post Share on other sites
Suzanne Goh 0 Report post Posted December 1, 2013 If JPN consents, you will need to change your username here as well If taught/translated in BM, your new identity should read TelurTelurTelurTelurTelurTelurTelurTelurTelur Had already made up my mind to change my name to XXXXXXXX but aborted at the final moment, but only because i think a combination of X's and Z's sound better. Will see how it goes. In the mean time, i'm still Suzanne and when i do change my name, i'll be sure to let the forum mods know RIGHT away! Maybe you guys should do redemptions at a more civilised time....at 1am, even websites can get cranky.... Admittedly, it works MUCH better this morning. Still have some redemptions to do. I aim to have a balance of precisely nothing point nothing by the end of today! Share this post Link to post Share on other sites
V Wong 0 Report post Posted December 1, 2013 Stuck with 'error' message after keying in credit card detail (in Safari, Firefox and IE).. I just hate the bug to the nth when it doesnt work to my advantage. I will repeat here again unreservedly : MH IT needs a total reboot, fire those in charge! Share this post Link to post Share on other sites
Timothy 1 Report post Posted December 2, 2013 where do you guys redeem the miles from ? Login through enrich.malaysiaairlines.com ? Because when I click redeem flight , it says date is not available... even for SIN-KUL on 5 different months ! Share this post Link to post Share on other sites
Guest Michael Report post Posted December 6, 2013 So sad this error really needs repairing. I need some help finding the pages on Flyertalk for MAS does anybody use Flyertalk? Share this post Link to post Share on other sites
affendi osman 0 Report post Posted December 7, 2013 (edited) Managed to grab KUL LHR CDG KUL, D class, for 55K points. And Chef on Call service! Yeayyy Edited December 7, 2013 by affendi osman Share this post Link to post Share on other sites
Mohd Azizul Ramli 2 Report post Posted December 7, 2013 From the MH Rumour Department, the real truth about the very delayed World of Riches for the quarter of November 2013 to January 2014: Promo ni actually dr 15 Nov to 15 Dec tp MH tukar ke 1 to 8 Dec. Saja dengki walaupun newsletter semua dah ready early Nov. WOR Nov-Jan lewat sbb MH terpaksa print semula, ticketing staff dpt memo pasal changes ni 2 hari sblm original promo date. Aku ada yg old version tu kalau kau nak. Taxes and surcharges pun makin mahal melampau skrg, so kena careful pilih route. Wasting money to reprint WOR. KLSentral office dah 'ter'edar yg old version tu. Share this post Link to post Share on other sites
Isaac 0 Report post Posted December 8, 2013 (edited) Did you guys know that to claim your missing air miles is now more troublesome since they shut down the dedicated Enrich office at KL Sentral ? There isn't any Enrich dedicated counter at the renovated MAS Ticket Office and you need to take number and wait for your turn to be served with everyone else that is there to buy or change their ticket and service is painfully slow. Besides, they now need 3 working days before the missing air miles will be credited to your account Edited December 8, 2013 by Isaac Share this post Link to post Share on other sites
Mushrif A 3 Report post Posted December 8, 2013 From the MH Rumour Department, the real truth about the very delayed World of Riches for the quarter of November 2013 to January 2014: Doesnt reveal the reason behind the change...I dont think "saja dengki" is a real-life reason.. Did you guys know that to claim your missing air miles is now more troublesome since they shut down the dedicated Enrich office at KL Sentral ? There isn't any Enrich dedicated counter at the renovated MAS Ticket Office and you need to take number and wait for your turn to be served with everyone else that is there to buy or change their ticket and service is painfully slow. Besides, they now need 3 working days before the missing air miles will be credited to your account have you tried doing everything over the phone? Worst case is having to fax ticket stuff to them, but make sure you don't get idiots on the phone...such as "we can only credit miles (for sectors) on tickets beginning with 232..." Share this post Link to post Share on other sites
Mohd Azizul Ramli 2 Report post Posted December 8, 2013 Did you guys know that to claim your missing air miles is now more troublesome since they shut down the dedicated Enrich office at KL Sentral ? There isn't any Enrich dedicated counter at the renovated MAS Ticket Office and you need to take number and wait for your turn to be served with everyone else that is there to buy or change their ticket and service is painfully slow. Besides, they now need 3 working days before the missing air miles will be credited to your account From a friend's experience whom submitted my retro claim miles, he said my claim will be forwarded to the Enrich office (where ever that is). Only retro claim for MH flights that the counter can process on the spot. Doesnt reveal the reason behind the change...I dont think "saja dengki" is a real-life reason.. Ever since the controversial leakage of the new male cabin crew pictures here, my spies leave all current rumours as brief and pretty much to our imagination as possible. Share this post Link to post Share on other sites
Isaac 0 Report post Posted December 9, 2013 have you tried doing everything over the phone? Worst case is having to fax ticket stuff to them, but make sure you don't get idiots on the phone...such as "we can only credit miles (for sectors) on tickets beginning with 232..." No. I have not. Will try that next time but hopefully i don't have to. I went to the KL Sentral office on Friday after i got off the KLIA Express. Took the queue number and waited for 30 minutes but the the queue number only changed twice and there were still more than 20 people ahead of me. So i left. Anyway, i dropped by at the KL Sentral office again early in the morning yesterday after i finished the check-in for my flight. Good thing i was the only customer at that time and was served right away. From a friend's experience whom submitted my retro claim miles, he said my claim will be forwarded to the Enrich office (where ever that is). Only retro claim for MH flights that the counter can process on the spot. The missing air miles that i was trying to claim is for MAS flight, not its partner airline's. I did this once before about a year ago and the missing air miles was credited to my account right away. So i was surprised to learn that it will now take them 3 working days to process this. Share this post Link to post Share on other sites
V Wong 0 Report post Posted December 9, 2013 Not surprisingly, need to submit online twice a retroclaim for missing miles, before it was credited. Took about 10 days to complete process, which was unexpectedly fast for MH in in my opinion. Only discovered Genius scan app recently, which was heaven sent... am a bit of an IT dinosaur Share this post Link to post Share on other sites
Waiping 12 Report post Posted December 9, 2013 (edited) No. I have not. Will try that next time but hopefully i don't have to. I went to the KL Sentral office on Friday after i got off the KLIA Express. Took the queue number and waited for 30 minutes but the the queue number only changed twice and there were still more than 20 people ahead of me. So i left. Anyway, i dropped by at the KL Sentral office again early in the morning yesterday after i finished the check-in for my flight. Good thing i was the only customer at that time and was served right away. NO....! Not the dreaded queue, or the telephone. Somehow I find those very stressful and should be last resort. It would be just like post office, they lump together everyone (pay various bills, JPJ matters, and buying stamps) all in one queue. Earlier I had shared here about my missing mile for LGK - KUL - BKI. Well I finally went straight to the MAS Admin building at KKIA here. They have a dedicated office (not just a counter, although the office only have 1 counter with 1 lady there). I was no. 2. She listened to my problem, check my record online, and login my missing miles for me. I got it done in less than 15mins, plus she helped me with a new member card request. Mine still the old dark blue version. That was on 21/11. Ironically I received an e-mail today only about my request to claim missing miles. That request was done online on 29/10. I am not sure what is going on as my first request was misunderstood and not replied, my e-mail to socialmedia didn't work, and my second online request was responded only after I have personally visited the office. If the queue is too long might consider trying other branches then. Edited December 9, 2013 by Waiping Share this post Link to post Share on other sites
lionel 0 Report post Posted December 20, 2013 Did anyone tried MH Enrich E-shop? I tried and find out that there's a problem to make purchased online... There's no "add to cart" button... Anyone encounter this problem? Thank you Share this post Link to post Share on other sites
Jeffery Lim 0 Report post Posted December 20, 2013 I had the same problem since the E-shop was first introduced Share this post Link to post Share on other sites
lionel 0 Report post Posted December 20, 2013 And where's the temptation shop in KLIA? Can i use my enrich points to make a purchased there? Last time there were temptation shop in kl central, is the shop still there? sorry too long time din't went to KL Central... Share this post Link to post Share on other sites
Ikman Ikreza 0 Report post Posted December 21, 2013 Temptations shop KLIA at FMB flight management building. Share this post Link to post Share on other sites
