CH Teo 0 Report post Posted May 10, 2014 Referring to the link given in the latest E-statement which goes to Enrich Members Email account:- http://clients.euromsg.com/i/amadeus/140508/LastMinuteUpdate.html Can someone tell me how can an economy class passenger have access to those Golden Lounges (other than purchasing or redeeming an access)? How to get this type of upgrade? Share this post Link to post Share on other sites
Craig 0 Report post Posted May 10, 2014 Can someone tell me how can an economy class passenger have access to those Golden Lounges (other than purchasing or redeeming anything?) Oneworld elite passengers (MH gold and above or MH Silver passengers who bought the Golden Lounge annual pass as well as oneworld sapphire and emerald members). Share this post Link to post Share on other sites
Henry 0 Report post Posted May 10, 2014 I wonder will it be a discounted price to upgrade considering that you get served Economy class meals if there is no Business class meals available, no business class enrich points and etc etc. If yes how much of a discount as well.. Hopefully someone will try it out and get back to us Share this post Link to post Share on other sites
Ikman Ikreza 0 Report post Posted May 18, 2014 Just got a copy latest issue WOR May-Jul 2014. 2x Enrich miles for flights to Paris & Sydney, 30% off enrich miles promo. The GRADS programme for students will end on 31 Mar 2014, as a exisiting GRADS member will continue to enjoy GRADS benefits until 31 Dec 2014 & automatically enrolled as an Enrich Blue member. Share this post Link to post Share on other sites
Ted 0 Report post Posted May 18, 2014 newbie here, just want to know that can i claim miles for flights redeemed with miles. and what will happen to the miles when mas goes bankrupt. Share this post Link to post Share on other sites
Mohd Azizul Ramli 2 Report post Posted May 18, 2014 You can NOT earn miles from redemption flights be it on MH or any of its partner airlines. Even if you do submit (thinking that MH is stupid, poor IT system, everything is manual and all), the system will be able to identify it, and it will be just a waste of your time and energy. I am glad that I do not have any significance balance in my Enrich account at the moment hence if they do go bankrupt, I will just terminate the CIMB Enrich credit card that I have been using for almost a decade now which I use to earn Enrich miles. Share this post Link to post Share on other sites
Ashley Lee 0 Report post Posted May 19, 2014 Just enquired about a last minute upgrade at the lounge regarding my KUL-MEL flight this morning. RM1300 for the upgrade and booked into I class which is essentially an enrich redemption upgrade. Apparently, catering depends on availability but the ground staff were able to confirm with me that catering would be economy class catering. Decided to give it a miss seeing that miles accruel would probably end up being a nightmare etc. Share this post Link to post Share on other sites
Suzanne Goh 0 Report post Posted May 19, 2014 Just enquired about a last minute upgrade at the lounge regarding my KUL-MEL flight this morning. RM1300 for the upgrade and booked into I class which is essentially an enrich redemption upgrade. Apparently, catering depends on availability but the ground staff were able to confirm with me that catering would be economy class catering. Decided to give it a miss seeing that miles accruel would probably end up being a nightmare etc. tsk tsk.. Ashley... how can ? I'd have thought you of all people would grab it... Share this post Link to post Share on other sites
Chris Tan 0 Report post Posted May 20, 2014 Quick update on my partner mileage claim. Just received an email after 4 months, asking for exactly what I sent them in the first place: a copy of the BP. They're kind enough to remind me that the claim has to be submitted up to 6 months after the flight. It's 5 months after the flight, and I'm still stuck at square 1. Better credit the miles elsewhere... Share this post Link to post Share on other sites
Isaac 0 Report post Posted May 20, 2014 Quick update on my partner mileage claim. Just received an email after 4 months, asking for exactly what I sent them in the first place: a copy of the BP. They're kind enough to remind me that the claim has to be submitted up to 6 months after the flight. It's 5 months after the flight, and I'm still stuck at square 1. Better credit the miles elsewhere... I sent an email to Delta Airlines last year to file a claim for one of my Air France flights which was not credited to my SkyMiles account and guess what ? I received a reply from Delta in less than 48 hours, emailed them a copy of my boarding pass and the said flight sector was credited to my account about 12 hours after i replied their email. All this was done in less than 4 days! And people keep complaining Delta customer service sucks to the point that it's like it doesn't exist! Share this post Link to post Share on other sites
V Wong 0 Report post Posted May 20, 2014 Can't redeem flights from Enrich Online website for at least 3 weeks now. Could log on to account, but kept getting "unauthorized access" message when click on "choose your flight route" button. Now it kept redirecting me to log in page. Share this post Link to post Share on other sites
Isaac 0 Report post Posted May 20, 2014 Can't redeem flights from Enrich Online website for at least 3 weeks now. Could log on to account, but kept getting "unauthorized access" message when click on "choose your flight route" button. Now it kept redirecting me to log in page. I have no problem accessing the flight redemption page. May be you should try to use a different browser. Share this post Link to post Share on other sites
V Wong 0 Report post Posted May 20, 2014 (edited) I have no problem accessing the flight redemption page. May be you should try to use a different browser Cleared cache, tried Safari, Chrome and IE - all same result. Wrote to MH - automated reply came only one day later, so I don't think there is hope in this avenue. With all that's happening to MH, beginning to realise the real meaning of flogging a dead horse. Edited May 20, 2014 by V Wong Share this post Link to post Share on other sites
Jeffery Lim 0 Report post Posted May 20, 2014 Cleared cache, tried Safari, Chrome and IE - all same result. Wrote to MH - automated reply came only one day later, so I don't think there is hope in this avenue. With all that's happening to MH, beginning to realise the real meaning of flogging a dead horse. Have you tried on a different computer? Else, it could be really a problem with your account as I have no problem accessing the page Share this post Link to post Share on other sites
Lim Kar Yong 0 Report post Posted May 20, 2014 Cleared cache, tried Safari, Chrome and IE - all same result. Wrote to MH - automated reply came only one day later, so I don't think there is hope in this avenue. With all that's happening to MH, beginning to realise the real meaning of flogging a dead horse. I always have problems using Safari on my Mac to access Enrich redemption. What works for me is Firefox...... ! Share this post Link to post Share on other sites
V Wong 0 Report post Posted May 20, 2014 (edited) Have you tried on a different computer? Else, it could be really a problem with your account as I have no problem accessing the page Yes. Mac - Safari and Firefox, PC - Chrome and IE using different servers. None worked Edited May 20, 2014 by V Wong Share this post Link to post Share on other sites
V Wong 0 Report post Posted May 21, 2014 Cannot believe it - actually received reply from Enrich. Apparently no problem with my account. Following that tried flight redemption again, this time via ipad (Safari) and voila!, it worked. Still didn't work on Mac or PC. Perplexing Share this post Link to post Share on other sites
Ikman Ikreza 0 Report post Posted May 22, 2014 Get a copy of latest issue WOR May-Jul '14. Now downloadable. http://www.malaysiaairlines.com/content/dam/mas/master/en/pdf/enrich/World-of-Riches/world-of-riches-may-jul2014.pdf Share this post Link to post Share on other sites
Arthur W. 0 Report post Posted June 1, 2014 Hey, I've got a noob question. I just redeemed a few Enrich vouchers. It's written that it may only be used for Temptations purchases and excess baggage. Just wondering if it can be used elsewhere, eg. to puchase: 1) KLIA Express ticket 2) MAS' latest gourmet meal offering 3) flight tickets Share this post Link to post Share on other sites
Mohd Suhaimi Fariz 2 Report post Posted June 1, 2014 Hey, I've got a noob question. I just redeemed a few Enrich vouchers. It's written that it may only be used for Temptations purchases and excess baggage. Just wondering if it can be used elsewhere, eg. to puchase: 1) KLIA Express ticket 2) MAS' latest gourmet meal offering 3) flight tickets At this point no. Share this post Link to post Share on other sites
Chris Tan 0 Report post Posted June 1, 2014 Hey, I've got a noob question. I just redeemed a few Enrich vouchers. It's written that it may only be used for Temptations purchases and excess baggage. Just wondering if it can be used elsewhere, eg. to puchase: 1) KLIA Express ticket IIRC they do sell KLIA express tickets through the temptations inflight sales. You can use the voucher to pay for it but you'll lose some value if you only buy one ticket as it costs RM35. Share this post Link to post Share on other sites
Mohd Azizul Ramli 2 Report post Posted June 1, 2014 They don't anymore since KLIA Express changed its paper ticket to the current magnetic ones. Share this post Link to post Share on other sites
JuliusWong 0 Report post Posted June 1, 2014 Well, Temptations had shut down their operation, last I heard from my friend working in MAS, they are selling it off to third party. Not sure if the plan will proceed. Share this post Link to post Share on other sites
V Wong 0 Report post Posted June 2, 2014 (edited) Temptations is a bit of a joke, like an afterthought, compared to other full service airlines (or even LCC like AK). For short haul flights, availability of in flight sales is unpredictable probably due to plane rotation between domestic and international routes. The items offered - disappointing and outdated at best, the catalogue does not even warrant a second look for at least a few months. Edited June 2, 2014 by V Wong Share this post Link to post Share on other sites
KK Lee 5 Report post Posted June 2, 2014 Temptations is a bit of a joke, like an afterthought, compared to other full service airlines (or even LCC like AK). For short haul flights, availability of in flight sales is unpredictable probably due to plane rotation between domestic and international routes. The items offered - disappointing and outdated at best, the catalogue does not even warrant a second look for at least a few months. A few years ago, this division was a venue for self indulgence in the name of elite enrich members. People who headed this division have little drive or passion in retailing e.g popular and lucrative products (e.g. tobacco, alcohol) are sidelined.Hence, the catalogue is thinnest among FSC. Share this post Link to post Share on other sites