KJ Lim 0 Report post Posted June 18, 2017 Was told by Malaysia Airlines that they are problems with the web browsers and currently the only one compatible is Internet Explorer. That's why I have errors using Safari while browsing. However the app is fine. They hope to sort this problem soon. Share this post Link to post Share on other sites
suadrif 0 Report post Posted June 18, 2017 Internet explorer? Hello my friend, it's been a while, hope you are getting faster! Share this post Link to post Share on other sites
Khalil Abd Halim 0 Report post Posted June 18, 2017 and all those hype of working till 3 am gone to waste, typical malaysian, all hype and no result LOL, dont know how long the current CEO can tahan with our mentality Share this post Link to post Share on other sites
Chris Tan 0 Report post Posted June 18, 2017 and all those hype of working till 3 am gone to waste, typical malaysian, all hype and no result LOL, dont know how long the current CEO can tahan with our mentality To be fair the transition wasn't a total disaster. The issues reported here are quite expected of any system migration, even with the most competent of airlines. SQ's switch to Amadeus in 2012 was a huge disaster, with issues lasting for over a year. For several weeks the website was basically unusable. Share this post Link to post Share on other sites
Mushrif A 3 Report post Posted June 19, 2017 No more DRW! http://www.dailytelegraph.com.au/news/malaysia-airlines-axes-darwin-direct-service/news-story/90e71d012dbbdb2d8a04a9d0757ea9c2 Share this post Link to post Share on other sites
Robert 0 Report post Posted June 19, 2017 No more DRW! http://www.dailytelegraph.com.au/news/malaysia-airlines-axes-darwin-direct-service/news-story/90e71d012dbbdb2d8a04a9d0757ea9c2 Yup its looking like that: http://www.heraldsun.com.au/news/national/malaysia-airlines-axes-darwin-direct-service/news-story/90e71d012dbbdb2d8a04a9d0757ea9c2 New seating policy?? http://www.airlinehubbuzz.com/malaysia-airlines-implements-revised-seating-policy/ Share this post Link to post Share on other sites
Craig 0 Report post Posted June 19, 2017 (edited) From Malaysia Airlines to grow partnerships, increase codeshare traffic following cutover to Amadeus PSS CAPA Article: While Malaysia Airlines has succeeded at migrating to a new PSS, it also has a lot of work ahead in order to fully exploit the opportunities that are made available from the transition. The initial version of Altea that Malaysia Airlines has actuated is a basic or “vanilla” version. Malaysia Airlines will need to commit to more functionality in order to unlock opportunities in other areas such as ancillaries. So MH got the cheapest version of Amadeus (which is understandable) - which pretty much consists of online booking and check-in function only? Also from the CAPA article (in a very subtle way), previous CEO made a mistake with EK but we can't back out now To be fair the transition wasn't a total disaster. The issues reported here are quite expected of any system migration, even with the most competent of airlines. SQ's switch to Amadeus in 2012 was a huge disaster, with issues lasting for over a year. For several weeks the website was basically unusable. Wasn't a huge disaster when they released O class to the general public tho That's what happens when they tried to do everything at the same time (Amadeus switchover plus a new website). MH at least had some sense to launch a new website later this year. Edited June 19, 2017 by Craig Share this post Link to post Share on other sites
tktoh 0 Report post Posted June 20, 2017 MAB cancels KL-Darwin flight http://www.freemalaysiatoday.com/category/nation/2017/06/20/malaysia-airlines-cancels-kl-darwin-flight-australians-surprised/ Share this post Link to post Share on other sites
I. Wong 0 Report post Posted June 20, 2017 Manage my Booking function is back on MH website. Unlike previous website, you can view and modify your details now. Share this post Link to post Share on other sites
Mushrif A 3 Report post Posted June 20, 2017 Manage my Booking function is back on MH website. Unlike previous website, you can view and modify your details now. But you still cannot amend the booking like change of dates and flights. Share this post Link to post Share on other sites
RaymondT 0 Report post Posted June 20, 2017 But you still cannot amend the booking like change of dates and flights. You can't confirm seat selections as well. Trying it out now, I can choose the seats, but doing so will cause the "Confirm and Close" button to disappear, so no option to save the changes. Share this post Link to post Share on other sites
flee 5 Report post Posted June 20, 2017 I believe seat selection is no longer going to be FOC. You will need to pay to select your favourite seats. Maybe that was why it does not work properly. Share this post Link to post Share on other sites
V Wong 0 Report post Posted June 20, 2017 (edited) Seat selection and payment is rather confusing and misleading. Shown as "already paid' when did not make any payment for it, and reflected in the total amount "paid". Yet, when you click continue, will be prompted to make payment. Whilst for award booking, it also shows the "already paid' status, but if you click "continue", it will loop you back to the booking confirmation page. This was followed up with an email.... to inform that I had a sex change... Buggy! Edited June 20, 2017 by V Wong Share this post Link to post Share on other sites
RaymondT 0 Report post Posted June 20, 2017 I believe seat selection is no longer going to be FOC. You will need to pay to select your favourite seats. Maybe that was why it does not work properly. This is for J, so the seat selection is included. It is shown on their website as "1 FREE SEAT". Only issue is, upon selection of the seat, the "Confirm & Close" button disappears. Unless it could be because this ticket isn't on MH's own metal. Seat selection and payment is rather confusing and misleading. Shown as "already paid' when did not make any payment for it, and reflected in the total amount "paid". Yet, when you click continue, will be prompted to make payment. Whilst for award booking, it also shows the "already paid' status, but if you click "continue", it will loop you back to the booking confirmation page. This was followed up with an email.... to inform that I had a sex change... Buggy! Is this on a MH flight or code sharing? Share this post Link to post Share on other sites
Lim Kar Yong 0 Report post Posted June 20, 2017 It seems that I had a sex change in my booking confirmation for my enrich redemption ticket ... I guess there are a lot of bugs in the system. Share this post Link to post Share on other sites
I. Wong 0 Report post Posted June 20, 2017 I have no problem to select free seat for business class on MH operated flights, but on any code-shared flight operated by other airlines, I can view the seat map and select the seat, but unable to 'keep' the seat once I click on confirm & close button. They also changed my previously selected seats on this new website. Share this post Link to post Share on other sites
Khalil Abd Halim 0 Report post Posted June 20, 2017 just did my seat selection vide the new interface, overall good improvement with larger fonts, spacing in between sentences you have better view of the details. im ok with MH being at least at par with other airlines, not sub-par, i think they are in the right direction, all the best to them and hopefully they will have some special treats on flights first day of raya like before Share this post Link to post Share on other sites
V Wong 0 Report post Posted June 20, 2017 Is this on a MH flight or code sharing? MH metal booked on MH website Share this post Link to post Share on other sites
flee 5 Report post Posted June 21, 2017 Malaysia Airlines again adjusts its widebody strategy, to resume long haul growth in 2018 Malaysia Airlines is planning to launch a new long haul route in 2018, using its new A350 fleet. Destinations in continental Europe are under evaluation. London has been Malaysia Airlines’ only destination in Europe since early 2016, when the flag carrier suspended services to Amsterdam and Paris as part of the last phase of its network restructuring project. Malaysia Airlines plans to use four A350s to replace A380s on its twice daily London service under a recently accelerated schedule which includes transitioning the first London flight in 1Q2018. The other two A350s were initially intended for medium haul routes within Asia Pacific, including Auckland, but are now earmarked for a new not yet decided long haul route. Malaysia Airlines is also planning to nearly double the size of its passenger widebody fleet over the next few years – from 21 aircraft to 36 aircraft. The lease of approximately 15 additional A330s will enable Malaysia Airlines to upgauge several routes from the 737-800 as it shrinks its narrowbody fleet. Full analysis: https://centreforaviation.com/insights/analysis/malaysia-airlines-again-adjusts-its-widebody-strategy-to-resume-long-haul-growth-in-2018-350143 Share this post Link to post Share on other sites
RaymondT 0 Report post Posted June 22, 2017 Ok, figured out why I couldn't select my seats.They were Enrich redeemed flights on Etihad. I had to call Etihad up to make the selection. (I tried Etihad's website earlier, but it mentioned it was a third party booking and to contact my provider, in this case, MAS, but that didn't worked either). Share this post Link to post Share on other sites
chenfu 0 Report post Posted August 17, 2017 I supppose Golden Lounge refurbishment works supposed to be complete by 15th August, but now seen to be delayed Share this post Link to post Share on other sites
Mushrif A 3 Report post Posted August 17, 2017 I supppose Golden Lounge refurbishment works supposed to be complete by 15th August, but now seen to be delayed 1 Sept is the new re-opening date. Share this post Link to post Share on other sites
flee 5 Report post Posted September 8, 2017 Malaysia Airlines sees steady progress in Q2 2017 Tough first half with heightened competition and unfavourable currency conditions Passenger Load Factors up 16.9% YoY Passenger revenue saw an increase of 8% YoY Successful cutover to new Amadeus Reservation System - went live on 10 June Renews safety audit accreditation for 7th time since 2005 Launch of the Negaraku livery in the presence of the Prime Minister of Malaysia, YAB Dato’ Sri Mohd Najib Tun Abdul Razak Malaysia Airlines is on track to be profitable in second half of 2018 Full report: https://www.malaysiaairlines.com/my/en/corporate-info/press-room/2017/steady_progress_in_Q2_2017.html Share this post Link to post Share on other sites
geoff.leo 0 Report post Posted September 10, 2017 I wonder if we'll hear something from MAS and Boeing in the coming days during the PM's trip to the US. Would definitely kick things off to a good start when meeting with the man who's been trumpeting Buy American Share this post Link to post Share on other sites
David.W 0 Report post Posted September 10, 2017 Cancel the A350 and get a fleet of 40 787 and 20 777x Share this post Link to post Share on other sites
