SIA A380 plane turns back 20 min after take-off due to engine fault

[Naim 6]

AsiaOne

Thursday, Jul 19, 2012

 

SINGAPORE - A Singapore Airlines A380 plane heading towards Hong Kong from Singapore on Thursday morning was forced to turn back 20 minutes into the flight due to an engine fault.

 

According to Shin Min Daily News, the flight SQ856 carried 220 passengers and crew on board.

 

Executive director of local publishing company Lingzi media, Mr Denon Lim, was with his wife on board the aircraft when the incident occurred. They were going to attend a book exhibition in Hong Kong.

 

According to Mr Lim, they boarded the plane at about 9.30am, but 20 minutes into the flight, the pilot made an announcement that the plane would have to turn back and make an emergency landing at Changi Airport due to some problems.

 

Mr Lim said everyone remained calm after the announcement. After the plane landed, the pilot made another announcement explaining that there was a problem with the engine controls, and passengers would have to disembark and transfer to another jet.

 

According to the report, passengers waited for about two hours before they could board the next flight, which took off at about 12.40pm. During that time, arrangements were made for passengers to have breakfast.

 

SIA also issued letters of apology to all passengers, and distributed phone cards for them to inform friends and family about the delay.

 

According to another passenger interviewed by the Chinese daily, the crew were calm and responded quickly to the sudden announcement, which helped make the passengers feel at ease.

 

A spokesperson for the airline confirmed the incident, say that there was a fault in the control system for the one of the engines. He added that investigations are still ongoing as to why the fault occurred.

 

candicec@sph.com.sg

 

http://www.asiaone.com/News/Latest%2BNews/Singapore/Story/A1Story20120719-360125.html

[BC Tam 2]

SQ's service recovery going about redeeming situation and PR team spinning supporting yarn - you need that sort of contingency support at snap of the fingers to maintain the 6* aura

But I suppose that is why many people (not all though) are swayed to happily incur the premium that SQ demands

[Robert 0]

SQ's service recovery going about redeeming situation and PR team spinning supporting yarn - you need that sort of contingency support at snap of the fingers to maintain the 6* aura

But I suppose that is why many people (not all though) are swayed to happily incur the premium that SQ demands

 

And compare this with the situation I had with an MAS flight at Singapore which had an aborted take off. Clueless was one word that came to mind

[Naim 6]

http://avherald.com/h?article=452e62c5&opt=0

 

Incident: Singapore A388 near Singapore on Jul 19th 2012, engine problem

By Simon Hradecky, created Thursday, Jul 19th 2012 14:52Z, last updated Thursday, Jul 19th 2012 14:52Z

 

A Singapore Airlines Airbus A380-800, registration 9V-SKR performing flight SQ-856 from Singapore (Singapore) to Hong Kong (China) with 220 passengers, was climbing out of Singapore when the crew reported an engine (Trent 970) problem and returned to Singapore for a safe landing.

 

A replacement Airbus A380-800 registration 9V-SKF reached Hong Kong with a delay of 3:45 hours.

 

The airline confirmed the aircraft returned due an engine control problem.

[Sanjay Thaker 0]

220 pax on their HKG bound flight seems a little low. Very well handled incident - takes a lot of effort and coordination from the team in the air and the team on the ground to make such service recoveries. Incidents cant be avoided sometimes, its how you handle them that makes all the difference to your customers

[Mushrif A 3]

From my experience, SQ's service-recovery is very well-oiled and top-notch...even QR is far from such efficiency. (Dont even talk about MH).

[Naim 6]

Thank God, in all my years of traveling all over the place, never had problems, worst was probably 4-5hrs technical delay.

[Isaac 0]

A Singapore Airlines Airbus A380-800, registration 9V-SKR performing flight SQ-856 from Singapore (Singapore) to Hong Kong (China) with 220 passengers, was climbing out of Singapore when the crew reported an engine (Trent 970) problem and returned to Singapore for a safe landing.

Is this their newest 388 ? 9V-SKR is their 18th 388 no ?

 

 

A replacement Airbus A380-800 registration 9V-SKF reached Hong Kong with a delay of 3:45 hours.

The advantage of having many 388

 

 

220 pax on their HKG bound flight seems a little low.

Perhaps just one of their few not so good days. But the replacement aircraft was an 388 too. Probably because the return flight was full...

Edited July 20, 2012 by Isaac

[S V Choong 4]

The advantage of having many 388

The "boleh" airline will need more than 6x A388 by the looks of things if they are going to send it to MEL.

 

6x A388 to LHR, SYD, NRT and PEK will be tight... Makes you wonder what they will replace it with if one of them breaks down... 2x 77E perhaps?

[Isaac 0]

 

The "boleh" airline will need more than 6x A388 by the looks of things if they are going to send it to MEL.

 

6x A388 to LHR, SYD, NRT and PEK will be tight... Makes you wonder what they will replace it with if one of them breaks down... 2x 77E perhaps?

Or perhaps just one 772 one is enough. After all the CEO did say just a few weeks ago that the 388 is too big for almost all cities MAS is flying to

 

Anyway, about 6 or 7 years ago, a SIA 772 got some maintenance issues and they had to ground the plane in PVG. A MAS flight was leaving for KUL about 2 hours later and SIA managed to rebooked more than half of of the affected passengers (out of 280+ passengers) on the MAS flight. Perhaps MAS can do the same if anything goes wrong with their 388 that the flight has to be canceled. Or at least to transfer their First Class passengers to SIA because no other aircraft has First Class cabin once they retire all 744.

[BC Tam 2]

Anyway, about 6 or 7 years ago, a SIA 772 got some maintenance issues and they had to ground the plane in PVG. A MAS flight was leaving for KUL about 2 hours later and SIA managed to rebooked more than half of of the affected passengers (out of 280+ passengers) on the MAS flight

Eye opener here - SQ was full to the rafters whilst MH is at less than 50% load

[xtemujin 0]

SIA A380 makes an emergency landing at Changi Airport.

 

http://forums.hardwarezone.com.sg/eat-drink-man-woman-16/sq-emergency-landing-changi-airport-4648186.html

[Suzanne Goh 0]

SIA A380 makes an emergency landing at Changi Airport.

 

http://forums.hardwarezone.com.sg/eat-drink-man-woman-16/sq-emergency-landing-changi-airport-4648186.html

 

Funny reading about a bunch of people who don't realise they original poster has made it back to the ground in one piece and that's plenty good already.

[xtemujin 0]

Already asking for compensation on Twitter.

[xtemujin 0]

Faulty aircon causes London-bound SIA flight to return to Changi after 35 mins
By Royston Sim | 20 April 2014 Sunday

SINGAPORE - A Singapore Airlines (SIA) flight bound for London had to turn back after cabin crew reported a fault with two of the aircraft's air conditioning units.

Flight SQ322, an Airbus A380 operating between Singapore and London, returned to Singapore shortly after takeoff on April 19, after the crew reported a fault with two of the aircraft's air conditioning units.

 

Several tyres deflated on landing, which required passengers to disembark from the aircraft on the tarmac.

An aircraft change was carried out and the delayed flight departed Singapore for London at around 11am.

http://news.asiaone.com/news/relax/faulty-aircon-causes-london-bound-sia-flight-return-changi-after-35-mins

Edited April 20, 2014 by xtemujin

[xtemujin 0]

A Singapore Airlines flight from Singapore to Hong Kong was forced to turned back to Singapore on Friday after pilots received a warning about a problem with a cargo door, the flag-carrier said.

9 May 2014 Friday | 18:20

 

SINGAPORE: A Singapore Airlines flight from Singapore to Hong Kong was forced to turned back to Singapore on Friday after pilots received a warning about a problem with a cargo door, the flag-carrier said.

The Airbus A380 superjumbo, carrying 263 passengers, left Changi Airport just after 1pm (0500 GMT) and was scheduled to arrive in Hong Kong at about 5pm.

Flight SQ866 landed safely at Changi Airport at 2.20pm.

Passengers were then transferred to a replacement flight to Hong Kong, which took off at 5pm.

"The Airbus A380 Flight SQ866 from Singapore to Hong Kong returned to Changi Airport this afternoon as a result of a cockpit warning relating to a cargo door," a Singapore Airlines (SIA) spokesman said.

"SIA engineers are currently troubleshooting to find out the cause of why the warning came on," he added.

SQ866 is a daily flight from Singapore to Hong Kong that usually departs at 1pm.

Singapore Airlines has 19 A380s with five others on order, operating on routes from Singapore to various destinations including Hong Kong, Frankfurt, London and Los Angeles.

In January, one of the airline's A380 fleet was forced to make an emergency landing in Azerbaijan after suffering a drop in cabin pressure. The flag-carrier subsequently said its investigation into the incident was focusing on a main deck door that appeared to have suffered a leak.

More than 120 A380s are in operation worldwide following the launch of the Airbus flagship superjumbo in 2007.

- CNA/AFP/ac/al

http://www.channelnewsasia.com/news/singapore/sia-plane-turns-back-mid/1100566.html

Edited May 9, 2014 by xtemujin

[alberttky 0]

[zamim 0]

RT shown can't be original or actual RT made by pilots, someone created it, especially on request for level 100. TRL is130 and TA is 11000 ft. So if the pilots requested then it should be " request decent to 11000 ft"

[alberttky 0]

RT shown can't be original or actual RT made by pilots, someone created it, especially on request for level 100. TRL is130 and TA is 11000 ft. So if the pilots requested then it should be " request decent to 11000 ft"

Sorry I don't understand what are you talking about. I thought when it comes to pressurisation problems it is standard procedures for airlines to descent to 10,000 ft?

[zamim 0]

Sorry I don't understand what are you talking about. I thought when it comes to pressurisation problems it is standard procedures for airlines to descent to 10,000 ft?

Yes when you have pressurisation problem you descent to 10000 ft or to MEA. The correct call is 10000ft not FL100.

[alberttky 0]

Yes when you have pressurisation problem you descent to 10000 ft or to MEA. The correct call is 10000ft not FL100.

Yes I give the benefit of the doubt to the crew that they were in a bit of a panic and wasn't really thinking a script before telling ATC. Their subsequent message to ATC is correct yes?

 

Also how to remember all the TA of all FIRs that the pilots fly to in their flying career? If the pressurisation problem happened in the UK, FL100 would have been correct.

[Teoh Z Yao 0]

And it seems like he's calling to Singapore Radar in Malaysian airspace?