MAS Offers 'Favourite Spot' On Its Flight

[flee 5]

KUALA LUMPUR, Sept 11 (Bernama) -- Malaysia Airlines (MAS) passengers flying Economy Class on international routes can now choose their 'Favourite Spot' when they book their tickets online through www.malaysiaairlines.com.

 

Executive vice-president of Commercial Strategy for MAS Datuk Dr Amin Khan said with the Favourite Spot option, passengers could choose from two-seat categories, Premium seats that cover the first few rows and emergency exit seats, and Standard seats encompassing other seats in the Economy Class cabin.

 

He said the introduction of the advanced seat selection option followed the overwhelming response the service received on domestic routes during its initial introduction in December 2010.

 

He said that introduced on international sectors since mid-July this year, the 'Favourite Spot' provided Economy Class passengers the freedom to select the best seats that suited their needs and preferences at a nominal fee.

 

"One out of every three bookings through our corporate website registers a preferred seat selection, which is 35 percent of our daily bookings. This is another enhancement that gives our customers better control over their travel experience.

 

"It provides an assurance and peace of mind that they will have their preferred seats secured for their flights even before arriving at the airport, which is why it is a standard offering by many major airlines," he said in a statement today.

 

He said extending the advanced seat selection option to include international flights enhanced the MH experience for travellers flying throughout the national carrier's network, especially on long-haul flights.

 

"It is also a testament of Malaysia Airlines' continued investment in value-added online services for greater customer convenience," he said.

 

Check it out!

[KK Lee 5]

Executive vice-president of Commercial Strategy for MAS Datuk Dr Amin Khan said with the Favourite Spot option, passengers could choose from two-seat categories, Premium seats that cover the first few rows and emergency exit seats, and Standard seats encompassing other seats in the Economy Class cabin.

 

Sound like AK Hot Seats concept

[Josh T 0]

Lots of airlines are doing this, including SQ and QF! The only difference is that MH charges much less compared to some of their peers!

[Mike P 0]

Perhaps this technique could help to improve the revenue, not only MH gains but the passengers also gain.

[Isaac 0]

Executive vice-president of Commercial Strategy for MAS Datuk Dr Amin Khan said with the Favourite Spot option, passengers could choose from two-seat categories, Premium seats that cover the first few rows and emergency exit seats, and Standard seats encompassing other seats in the Economy Class cabin.

Good that it is now possible to pre-book the emergency exist seats.

[Josh T 0]

Good that it is now possible to pre-book the emergency exist seats.

Only certain people can sit in the emergency exit row. Children, disabled passengers, obese and very elderly passengers are not allowed to sit in those seats.

[Rahman Fly 0]

Recently paid rm50 for seat selection next to emergency exit on MAS 744 to JED.

[KK Lee 5]

Lots of airlines are doing this, including SQ and QF! The only difference is that MH charges much less compared to some of their peers!

 

EK and EY don't, and believe they are major competitors on kangaroo route.

[Waiping 12]

Good that it is now possible to pre-book the emergency exist seats.

 

Wouldn't it seems like a safety compromise?

[Isaac 0]

Wouldn't it seems like a safety compromise?

No. Not really. After all, AK has been doing so for quite a while. The airline can always change you to some other seats if they deemeed you not suitable to sit in the emergency exit row but of course, they should give you a refund.