flee 5 Report post Posted August 30, 2009 AT Air Asia, everyone is part of one big, happy family. And everyone is also equal, or so it seems, as an employee’s name card simply states the division that he is in, without offering a designation. What you do is not as important as how well you do it. Air Asia may be a budget airline but work ethics are a big deal and no expense is spared to ensure its employees receive the best training and are happy to come to work – after all, smiling staff equals happy passengers! StarMag speaks to three people employed by the airline and it is pretty clear that all of them take pride in their jobs. Article here: http://thestar.com.my/lifestyle/story.asp?file=/2009/8/30/lifefocus/4500410&sec=lifefocus Share this post Link to post Share on other sites
Keith T 2 Report post Posted August 31, 2009 (edited) At Westin Hotels, I noticed that the employees all have name tags that state what their passion is, eg travel, tennis etc. These things might seem like 'gimmicks' but IMO they help to humanise front line staff, and boost internal morale. Edited August 31, 2009 by Keith T Share this post Link to post Share on other sites
