derik 0 Report post Posted April 14, 2009 MalaysianWings now included new MH forum which let everyone of us submit any inquiries, complains, discussions, bla bla bla... How about AK? are they going to open a new forum like MH did? It would be great if they do so, must be got a lot of topics there Share this post Link to post Share on other sites
Tim Lee 6 Report post Posted April 14, 2009 MalaysianWings now included new MH forum which let everyone of us submit any inquiries, complains, discussions, bla bla bla... How about AK? are they going to open a new forum like MH did? It would be great if they do so, must be got a lot of topics there and TF will ask for royalties for creating an AK forum because of the increased traffic.... Share this post Link to post Share on other sites
Hon Kit 3 Report post Posted April 14, 2009 Saw D7's CEO online at facebook , tried to make a few complaints by the chat function on my ride direct to him hoping that he will reply and he did ! before ending the conversation , i asked him to stop over at MW.net , he said ok. Dont know whether he will drop by or not. Share this post Link to post Share on other sites
Waiping 12 Report post Posted April 14, 2009 (edited) IMHO logically they should have a proper customer service channel before embarking on online chat room and forum. You can't expect TF to address all issues while chatting with potential clients, right? Then Facebook should charge them for running a system for AK to do their customer service! If they have the time to check discussion forum shouldn't they channel that to manning a proper service counter instead? Edited April 14, 2009 by waiping Share this post Link to post Share on other sites
