marcusaffleck 0 Report post Posted August 31, 2008 I've just discovered that MH has a new feature onboard, which is AeroMobile, that enables passengers to make voice calls out from the plane. Anyone can confirm this? Share this post Link to post Share on other sites
Y. J. Foo 0 Report post Posted August 31, 2008 (edited) You mean the satelite phone found on every seat's handset? If that's what you mean, the feature has been there for quite a while, and calling home just to say "Hi darling I'm calling from a plane" will cost you USD8.70 per minute... But if you are talking about using your mobile phones aboard, then I'd like to know about the source of your information. Edited August 31, 2008 by Y. J. Foo Share this post Link to post Share on other sites
Min 6 Report post Posted August 31, 2008 I read this in Airliners Magazine from UK, yes there's such things that you can make a phone call straight from your mobile. this features tested with Air France. dont know when is the official release for this, they still testing it and soon to be confirmed. apparently it going well.according to the Airliners Mag, you only can use it when the a/c reach certain altitude to enable this feature where the sign on top of you head (where the no smoking and seatbelt sign are) will alert you that you can start to use your phone. i cant really remember what's the charges. But if MH going to make this happen, MH will be the first carrier using it in asia i think. that's good GO MH! Share this post Link to post Share on other sites
Andrew K 0 Report post Posted August 31, 2008 (edited) I think he refers to this from YouTube, Aeromobile Edited August 31, 2008 by Andrew K Share this post Link to post Share on other sites
Gavin Andrew David 6 Report post Posted August 31, 2008 Wow thats great ! Thumbs up to Malaysia Airlines ! Share this post Link to post Share on other sites
Wilber Tan 0 Report post Posted August 31, 2008 is it started? Share this post Link to post Share on other sites
KK Lee 5 Report post Posted August 31, 2008 (edited) If handphone is permitted in aircraft installed with pico-cell, what about those without? Without pico-cell to over ride, handphone transmission is with ground based BTS at normal call rate rather than expensive air-rate. Edited August 31, 2008 by KK Lee Share this post Link to post Share on other sites
Azuan Zahdi 2 Report post Posted August 31, 2008 Wow is this youtube video for real and it's here already or something the creative agency developed for future use? Share this post Link to post Share on other sites
marcusaffleck 0 Report post Posted August 31, 2008 What I meant was using mobile phones to make phone calls in the air. Viewing the video, MH is the first carrier in Asia to use it. Share this post Link to post Share on other sites
Johan Lim 0 Report post Posted August 31, 2008 impressive i like malaysia airlines' advertisement esp when the colours dissolve in and out. well done MH Share this post Link to post Share on other sites
Wilber Tan 0 Report post Posted August 31, 2008 okokok..just want d ans..is this true??? and by the way..how come the adv. oledi on the net b4 we get to see it on TV or news.. Share this post Link to post Share on other sites
marcusaffleck 0 Report post Posted August 31, 2008 Yeah, it's confirmed true, was told by a MH's people. The video is meant to be played on board. Share this post Link to post Share on other sites
mohd sukri abd hamid 0 Report post Posted August 31, 2008 is great..cant wait to fly with malaysia airlines on 23 september from amsterdam to kul..so i can use the service..well done mh Share this post Link to post Share on other sites
James Gota 0 Report post Posted September 1, 2008 finally MH doing an initiative for the Asia Pacfic Reigon Share this post Link to post Share on other sites
Ashmil Abd Ghani 0 Report post Posted September 1, 2008 But I dont see any announcement form MAS official website..When this device can be use onboard??Mean start commercing?? Where this advert show??I dont see it on our national television yet..Good job MAS.. is great..cant wait to fly with malaysia airlines on 23 september from amsterdam to kul..so i can use the service..well done mh Emm balik kampung ea.. Share this post Link to post Share on other sites
marcusaffleck 0 Report post Posted September 1, 2008 I suppose it's still under testing stage, but allows passengers to use mobiles. THE VIDEO IS MEANT TO BE AIRED ON BOARD FOR PASSENGERS Share this post Link to post Share on other sites
Ashmil Abd Ghani 0 Report post Posted September 1, 2008 This new feature can be use for our domestic route also?? Share this post Link to post Share on other sites
Y. J. Foo 0 Report post Posted September 1, 2008 This new feature can be use for our domestic route also?? Probably, if the a/c deployed have the equipment for such purpose. Don't think 734 are worthy enough to fit such thing - they are due to be out some time later anyway, and 330? They better improve IFE before this... Share this post Link to post Share on other sites
Sanjay Thaker 0 Report post Posted September 2, 2008 OT: Just came across an interesting video on YouTube. New hardware is attractive, but a great software never fails to impress. Living Malaysian Hospitality Share this post Link to post Share on other sites
CV Thian 0 Report post Posted November 4, 2008 From thestar.com.my Published: Tuesday November 4, 2008 MYT 2:00:00 PM MAS to allow cellphone, PDA use in flights PETALING JAYA: Malaysia Airlines passengers can now use their BlackBerry-type devices and mobile phones on selected flights to send and receive email and text messages, and to make and receive voice calls. The airline has teamed up with AeroMobile to become the first air carrier in Asia to offer such in-flight mobile phone and data services. The facility is available immediately on selected flights on MAS’ routes covering Europe, Australia, and across Asia including China and Japan. Passengers would be able to safely use their mobile phone or personal digital assistant (PDA) during the “cruise” phase of the flight without affecting aircraft systems and ground telecommunication networks. Users will be billed on their regular phone bills by their own service providers as with any other international roaming call, the airline said. MAS has conducted trials over the last few weeks on a Boeing 777-200, testing all aspects of the system using standard BlackBerrys and mobile phones, it said in a statement. The Boeing 777 equipped with the AeroMobile system has received aviation safety approvals (Supplemental Type Certificate) from both the Malaysian Department of Civil Aviation (DCA) and the European Aviation Safety Agency (EASA). Appropriate approvals have also been granted by the Malaysian authorities to operate the service, MAS said. The trial is ongoing and if findings are positive, the facility would be offered across the airline’s remaining wide body aircraft by next year, said MAS chief executive officer and managing director Datuk Seri Idris Jala. “We firmly believe that both our business and leisure passengers will very much welcome this new service,” he said in the statement. The AeroMobile system supports General Packet Radio Service (GPRS), and uses Inmarsat’s Swift64 satellite system, which has been added to the trial B777 aircraft. Share this post Link to post Share on other sites
KK Lee 5 Report post Posted November 4, 2008 MH used to have the strictest policy on usage of mobile phone in the aircraft. I have witnessed a Captain told off a pax and threaten to offload her if she carry on talking on the phone in the cabin. Either MH is compromising safety for profit, or MH safety was overdone. Share this post Link to post Share on other sites
Leo 0 Report post Posted November 4, 2008 Nothing is free. There are sure some fees that been charge for this service. How much is the fees we still don't know. I would say wait and see for the price detail. Share this post Link to post Share on other sites
Naim 6 Report post Posted November 4, 2008 Travel: Mas Partners AeroMobile For Asia's First Inflight Mobile Phone Service 2008-11-04 14:54 Malaysia Airlines has scored another first by teaming with AeroMobile, the world’s leading in-flight mobile phone operator, to become the first air carrier in Asia to offer in-flight mobile phone and data services. The introduction of this innovation allows passengers on Malaysia Airlines’ flights to safely use their own BlackBerry®-type devices and mobile phones to send/ receive emails and text messages, and to make and receive voice calls. The lightweight system was installed on a Boeing 777-200 aircraft of the Malaysian national carrier which will serve flights of its network covering selected European routes, Australia, and across the Asian region including China and Japan. The facility has been extensively trialed on the aircraft over the last few weeks, testing all aspects of the system in-flight using standard BlackBerrys and mobile phones prior to being launched now for full passenger use. With the availability of this inflight facility, customers can now safely use their mobile phone or Personal Digital Assistant (PDA) during the ‘cruise’ phase of flight without affecting the aircraft systems and ground telecommunication networks. "Users will be billed on their regular phone bills by their own service providers as with any other international roaming call." AeroMobile supports the General Packet Radio Service (GPRS) mobile data to support BlackBerry and other ‘push email’ services including email attachments, as well as voice calls and sms text messages. The GPRS data feature exploits AeroMobile’s unique capability to operate BlackBerry and other email services using Inmarsat’s Swift64 satellite system, which has been added to the trial B777 aircraft. The Malaysia Airlines Boeing 777 aircraft was equipped with the AeroMobile system during a routine maintenance check, and has received aviation safety approvals (‘Supplemental Type Certificate’) from both the Malaysian Department of Civil Aviation (DCA) and the European Aviation Safety Agency (EASA). Appropriate approvals have also been granted by the Malaysian authorities to operate the service. Malaysia Airlines Managing Director/CEO Dato Seri Idris Jala said, “When we launched our Business Transformation Plan this year, we gave an assurance that our Customer Value Proposition delivery through the Malaysian Hospitality way will further enhance hassle free travel for our passengers. “This is one of the inflight service comforts that we are introducing on a trial basis for our customers as a Five Star Value Carrier. The trial will be conducted for a period of time and if the evaluation findings are positive, we aim to have this facility fully operational in the remaining wide body aircraft of our fleet by next year. With this facility, we definitely have a competitive edge and firmly believe that both our business and leisure passengers will very much welcome this new service,” he added. Bjorn-Taale Sandberg, Chief Executive Officer of AeroMobile, said: “AeroMobile welcomes Malaysia Airlines as the first Asian airline customer to allow its passengers the choice to stay in touch when they fly. Malaysia Airlines has been able to benefit directly from AeroMobile’s unrivalled experience in many areas, such as aircraft certification and service operation. “AeroMobile’s solution for Malaysia Airlines reflects the advances that we have made since launching the AeroMobile service in April 2007, in particular our ability to offer fully approved installations on both the Boeing and Airbus wide-body aircraft while supporting full GPRS data services as well as voice and text messaging services,” he added. Users will be billed on their regular phone bills by their own service providers as with any other international roaming call. AeroMobile is working with Malaysia’s mobile phone operators and their customers will be able to use the AeroMobile service if they travel on the equipped aircraft. The system will be available on a number of Malaysian Airlines’ regional and long haul routes including flights to Africa, Japan, Australia and the Middle East. The cabin crew of the national carrier are also being trained to guide and clarify to passengers on the need to be mindful of other passengers preferences at certain times, such as during night flights. Passengers will be encouraged to switch their phones to silent or vibrate mode when used in the aircraft. MySinchew 2008.11.04 http://www.mysinchew.com/node/18028?tid=14 Share this post Link to post Share on other sites
BC Tam 2 Report post Posted November 4, 2008 “This is one of the inflight service comforts that we are introducing .....” Not if you have one of those more audible "Alo-alo" type in your vicinity The cabin crew of the national carrier are also being trained to guide and clarify to passengers on the need to be mindful of other passengers preferences at certain times, such as during night flights Meaning loss of civility is being antcipated Share this post Link to post Share on other sites
Ryan Soh 3 Report post Posted November 4, 2008 All very impressive.... Very impressive. Especially the video about people's experiences with the airline, staff and otherwise. Share this post Link to post Share on other sites