Edwin P K

Still got profits...not bad...I can't wait to see MAS's reports

What r u guys waiting for? Book book book!

This is just ridiculous, I couldn't believe it when I first read it. One of the many reasons why I have decided to forgo my KF status. I'm now back on Enrich/MH!

I NEVER chat with anyone coz I just want the peace and quiet - esp when you are in a long flight

Good timing for them to restructure their fares into easy to understand titles. Looks like this is only available for domestic destinations only. More at http://www.malaysiaairlines.com/my/en/bkin.../easyfares.aspx ps. sorry if already posted!

Excellent - when can we see this into service? I hope soon!

Am planning to fly back to KL on the 1st, but currently booked on SQ for the 3rd. There are no seats available on SQ for the 1st, so am trying to book a ticket from LHR-KUL. I am just wondering, for this selected fare, looking at this rather confusing fare rules, I would think GBP200 for changing of ticket dates is a bit excessive, but would appreciate if any of you guys can read the fare rules coz at the moment, it looks gibberish! Flight rules and restrictions Review the rules and restrictions that apply to your flight: Notes: 1. The fare quoted is valid for your selected date and flight only. Any changes later may result in a difference of fare, taxes and charges. 2. The most restrictive fare rules may apply to the whole journey. Air segment fare restrictions Flight: Malaysia Airlines MH From: London To: Kuala Lumpur Passenger type: Adult Fare code: ML1B6GBF Same rules as fare code ML1B6GBF between London and Kuala Lumpur Flight: Malaysia Airlines MH From: Kuala Lumpur To: London Passenger type: Adult Fare code: ML1B6GBF 02.Day/time no Day/time Travel Restrictions. 03.Seasonality note - General Rule Does Not Apply permitted 16sep 08 Through 30nov 08 Or 16jan 09 Through 31mar 09 On The First International Sector. 06.Minimum Stay no Minimum Stay Requirements. 07.Maximum Stay travel From Last Stopover Must Commence No Later Than 6 months After Departure From Fare Origin. note - the Stay Can Not Be Extended. 11.Blackout Dates no Blackout Dates. 12.Surcharges note - General Rule Does Not Apply if The Fare Component Includes Travel Between Malaysia And lon On one Or More Of The Following mh Flight 0002 a Surcharge Of Gbp 100.00 Will Be Added To The applicable Fare For Travel. 16.Penalties-changes/cancel note - General Rule Does Not Apply note - change And Reissue Before And After Departure -date Change And Rerouting- gbp200 - Any Fare Differential To Be Collected cancellation/no-show gbp200 ---------------------------------------------- after Travel Commences/partially Used Ticket - non Refundable lost Ticket //applicable For Paper Ticket Only - Gbp 100// MasterCard - SecureCode Verified by Visa Verisign Secured

Probably down time, but this is not the first problem also la...they are so clunky. Eurgh...very bad system design

Got to say that I really love this ad Their ad used to be all over the place, but now it's much more refine but with the same spirit

Hehe...actually if you get stuck on an airplane...it can be really boring... The A380 at first is nice, but after a while...it can be really plain!

While I get your point, but my whole point here is that even with the ticket number and details, they still couldn't manage to get the ticket issued.

Just to clarify - I did manage to pull out my booking itinerary from my phone (god, the 3G charges better not kill me!!) when I log into Malaysiaairlines.com and retrieve my booking, and logged into my email to show the receipt. It's not to say that I didn't have all my documents ready - just that it's stored in their OWN website. Isn't this valid? I have a picture of the food served, let me just dig it up! Don't care if any heads will roll or not, as long as I have done my bit. It's up to them to act on it. They operate on a no complaint no issue basis. No complaints means everything is system-go!

Am going to write a complaint letter regardless. Bin it or not, up to them, but they need to hear this.

...it actually stands for MAJOR HICCUP. Flew back on MH001 last Friday and it wasn't pleasant to put it mildly. I had booked my flight via its website and got my e-ticket. As with SQ's e-ticket, I would usually just show up with my passport and everything will be done in a jiffy. And that was exactly what happened during my outbound trip from KLIA. Coolness. However, that didn't happen when I was traveling back to KUL. I showed my passport, and they couldn't find it in the system. And even after my booking ref, etc etc was given, still couldn't find. At last, I was told the system was DOWN for maintenance. HA HA, what a joke! Maintenance during the most important time on your most important route? What an excuse! Ticketing lady kept calling Malaysian office, no news. JOKERS. As a Malaysian, I was embarrassed with the fracas. Where is the system? (MAS = Mana Ada System, aka No System) I had to wait for about 1.5 hours (at this point I was really tired) and after that the system was still down. I guess I was the only one who bought via its website as I was the only one stranded there. At last at 9pm, 1 hr before the flight, I was checked in, and my sequence number was 319, a first! I realise that my name was in the system but they just couldn't validate the e-ticket. Is this necessary? Kept thinking that if I was with SQ, I'd be in the VSCH lounge having SOME DINNER. Oh and I got the best seat in the house, 63D. Also, I was shocked with the food. Can you imagine they serve your main in some cheap plastic container with plastic cling? You know those ready made meal you buy from TESCO value and you heat it up in the microwave. This is really dogs. Sorry.

May I suggest you try SingaporeAir.com

Thanks all. I will note down the important numbers given from the e-booking. Previously on SQ, I just had to show my passport. Can't wait to experience the Malaysian Hospitality tonight.

I just got an e-ticket yesterday to LHR, was just wondering...all I need to do is just show up with my passport and that should be sufficient right? I logged in to my profile and it says 'Active Itinerary'. Just wanted to check...who knows MH's e-ticket is different from the other airlines The website does't realy help either

The whole website needs a revamp, not just cosmetic wise but the backend as well! It's very "all over the place". Wanna view the e-timetable? It launches another window. Want to book a ticket? Goes to another window. Very very disorganized. Wanna pay for your ticket? Launches another window. Also, I'm surprised as to why they remove the other destinations. Phase 2? Hello, where is the logic? Perhaps, there are many difficulties as MAS may still be using many legacy system all over the place. Perhaps no budget to streamline their website to their business?? However, I'm happy that LHR now got e-ticket...no need to collect the ticket hehehe

Do we still need an A380? SQ, DEFINITELY. Fully booked in ALL CLASSES All their SQ322 are always fully booked!!

Is their LHR route still not reaping high yield? So, are we saying that all the recent feel-good news from MH on how they managed to be back in black, is all due to selling off of their properties and cutting overhead?

I think the new system is designed to be more simple for users. Without those classes, you now get only 3 categories. If you click on the Super Saver, Flex Saver, or Fully Flex, you get a quick overview, like the below. Should be much easier for new users to book. For existing users, probably need to be "retrained". For full details like minimum stay, exact fare class, etc, you will need to click next, and click "Rules". However, they seriously need to reformat the Rules page...it's so hard to read!!

Yeah, it's been a long while...haven't been spotting either..been busy and stuff! London's good, am back for about 2 months now since December...and now heading back. Supposed to fly SQ but no tickets for Sunday nite. So cancelled my SQ ticket and booked on MH! Actually kinda tired of transitting in Changi so a direct flight is welcomed (except no priority this and that lar ) The ticket costs MYR 5,196.00 (full flex). There was a cheaper option but I opted for full Enrich points

You guys...read! Important Notice: Kindly note that our online booking facility will be upgraded on:- Thursday, 14th February 2008 from 11:50pm to Friday, 15th February 2008 03:00am (Malaysian Time). Customers who registered before or on this date 14th February 2008 will not be able to use any existing login/profile and will be required to register again. We apologise for any inconvenience caused. You need to re-register again. I must say the new booking system isn't that bad but I wish they improve the flow of things. Things like needing to re-register...they should have sent an email to their members database and inform them of these new improvements/changes. And now finally can get KUL-LHR on e-ticket! Just bought one! First MH flight in 2 years !! Can't wait

They must be thanking Airbus for the delay

I love it! Congrats AA!Now it's time to get a FFP. I might join! :PBtw, is that award credible? Not those syktrax crap?