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Adrian T

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Posts posted by Adrian T

  15. Posted · Report reply

    Hi guys, this is an interesting post.. Im just curious on a few more facts, anyone can theorize more?

     

    Btw, i am in no way trying to make anyone offended.. cheerses

     

     

     

     

     

     

     

    1. The only reason people complain to you is?.....a. u declare who u are b.u thought u are doing PR for AA c. u are filling the complaint form?

     

    2. Are you familiar with WMKL? maybe your airline is a Flying school or not MAS or AA and also maybe your airline is Based in SG..

     

    3. As "WE" is always used.. Who else might be so curious? Assuming that the explanation is given will the info be shared?

     

    Thanks for reading :)

     

    Kader, good luck in getting a reply. Jan's gone for good... :D

  18. Posted · Report reply

    This is what happened from a passenger's point of view. This is the letter I sent to AirAsia

     

    Dear Sir, Madam,

     

    I was with my family on board AK5342 on the 17th of august from Langkawi to Singapore. The complaint I have is about the lack of information from the cockpitcrew about the things that happened during this flight. After taxi out we were standing near the runway at Langkawi for at least 20 minutes. Then the captain informed the passengers that due to airport congestion we still had to wait another 10 minutes. This was somewhat difficult to believe. We were not the only ones thinking that this was not true. Shortly after reaching cruising altitude the aircraft started to descent again with speedbrakes. All the way to low altitude, I suppose 10.000 ft. By this time I told my wife we were going to divert, the captain informed the passengers a few minutes later that due to a technical problem we had to divert to Kuala Lumpur. He mentioned nothing about what kind of failure, to me it was clear that it was a pressurization problem. Later the temperature in the cabin became hot, we heard the airconditioning surge a few times. During the further descent to the airport of KL we felt more than normal pressure on the ears, it was clear that the pressurization of the aircraft was no longer working. During taxi after landing the first officer apologized for the inconvenience of the diversion and the airconditioning problems.

     

    Please inform me about the real problems of this flight, as the captain was not telling the whole story. We were not the only ones who had big question marks. It even crossed my mind that the cockpit crew was very busy before departure trying to solve a problem but I will not accuse anybody of something which I cannot prove. But the lack of information makes me think so. A failure or problem can happen. A diversion is inconvenient but so be it. But I like to be taken seriously as a passenger, I have a right to. For your information I know what I am talking about, I am an airline-pilot myself.

     

    Not quite sure what are you trying to prove, Jan. You come in, posted this, then could not take negative comments and sulk. It really baffles me. So are you trying to tell us that you know a lot about airplanes or are you just trying to tell us that you are a pilot? Honestly, if I were in Airasia, I wouldn't know how to answer your email. What do you expect the captain to tell you? Bear in mind, not every passenger in the plane is aircraft savvy and most would just suffice by the explanation given i.e. "airconditioning problem". Why give them all the technical details and scare them even more? I am not belittling your post in any way but just trying to understand....

     

    Now....where's my flame retardent suit.... :p

  19. Posted · Report reply

    (note: I mean to put this in the last post but suddenly I "did not have permission" to edit. You only can modify your post once?)

     

    Just out of curiousity, are pilots obliged to give passengers the cold hard facts when emergency situation arises or just give what he thinks is appropriate? Maybe Capt Radzi can answer this one...?

    • Like 1

  20. Posted · Edited by Adrian T · Report reply

    I'm sorry I sent the e-mail. I won't bother you anymore.

     

    Goodbye

     

    :blink: ...... sulking?

     

    No offence but isn't that kinda childish coming from an "airline-pilot"? I believe you mentioned that you are married, aren't you? Maybe I misunderstood, do correct me if I am wrong but that last statement does give me that perception.

  23. Posted · Report reply

    Try that on my flight and see what happens......

     

    Not sure if I stepped on some nerves there Nik, sorry if I did, but I was just trying to illustrate a point. Seems to me that you are also a person who stands by justice, judging from your "hostile" statement above so I'm sure you understand what I mean. Peace, man.

  24. Posted · Report reply

    Then I am sorry to say that whoever that was handling the case is not fit to be in the service sector. That's how it is being in the front line. You don't expect life to be a bed of roses. Being in the front line, you have to be prepared to meet people - different kinds. Lives are at stake here and it is the responsibility of the cabin crew and technical crew to ensure that and not to be cowed by an abusive passenger. Worse of all, an innocent lady is being sacrificed in the process. They should side the lady and not the abuser. If I were the IFS, I would pray that the abuser punches me in the face so that I can kick him off the plane instead of giving into his demands. The abuser has no right to act the way he does. I think in other flights, he'll be sitting in the lockup instead of being allowed to travel. If that is the case, maybe I will book economy class then when I board the plane, I will make a hell of a noise in first class hoping that I will get a seat there.

     

    It's just so wrong.

  25. Posted · Report reply

    5* cabin crew who are not trained to deal with violent situations? OMG..

     

    It really angers me to read about this. The victim is further victimised for the sake of the abuser. I cannot believe that the victim was removed "because she had to be removed from the situation". What kind of logic is that? It's like a hijacker enters the cockpit, it's better to have the pilots leave the cockpit so that the hijacker won't be able to cause trouble or perhaps let the hijacker pilot the plane and bring it back safely to ground. Does that make sense to you? So fellow MH pilots, this is your company's stand. Remember, God forbid, if the hijacker manages to enter the cockpit, to leave the cockpit and ask him to be gentle with the plane. W*F! (Sorry...cannot help it)

     

    Just my 2 cents..

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