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Lim Kar Yong

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Posts posted by Lim Kar Yong


  1. 13 hours ago, Craig said:

    How many people actually fly to KUA? There maybe an occasional flight from PEN, SIN but that's about it? I'd take a guess that MH's KUL-KUA are mostly connecting pax?

    Makes me wonder if the airport is designed to serve tourists visiting the Cherating and beach areas, and how viable this is. But these are seasonal, and the number of visitors drop during the monsoon season.


  2. 35 minutes ago, JuliusWong said:

    Well, now the lounge will be packed with travelers since they also know MH is not providing food, so you are welcome to shield out RM200 for the lounge access and join the queue, see if you can get any food or not. Think smarter, bring your own food.

    I went lounge hopping at KLIA yesterday (around 945-1115am) while waiting for my flight to Singapore, departing from MTB. Visited the new PPL near the H gate, and it was packed. Then I went to the regional Golden Lounge, and it was quiet, about 10 pax (I was expecting more pax but maybe not that may regional flights departing at that hour from MTB?). I must say the food offering in GL has improved. 

    On board, I was served mineral water (which I prefer compared to the usual orange juice) and TWO packs of kacang - yes TWO - double the normal serving 😁


  3. 45 minutes ago, nrazmoor said:

     

    MH already offered Y class to book meal in advance, i did that for BKK. Not sure for the rest of MH destination

    Yes, and I think this is not widely promoted by MH. However, lately, I notice this option is communicated to J class pax to choose from the menu from Chef on Call.


  4. 57 minutes ago, jahur said:

    It had a very ambitious plan of being a top tech aggregator app in the likes of airpaz traveloka etc. Problem was there was no mutual agreement with any airline partners on where to source inventory. You could be buying an ANA ticket from them only for the ticket to be issued by kiwi.com and it being incomplete which poses a lot of potential issue for consumers. 

    And if anything goes wrong, it will be the airline whose tickets were sold by Air Asia App that gets the bad press/bahsing, instead of AirAsia App. 


  5. 16 minutes ago, JuliusWong said:

    "For full year 2022, the group recorded net operating profit of RM556mil, while net loss after interest and tax for the year reduced 79% to RM344mil from RM1.65bil a year ago.
    Cash balance stood at RM4.6bil at the end of Dec 31, 2022."

    Finally, light at the end of the tunnel! They have a new website too! Although the fleet page of previous version was better. 

     

    .... and coffee is no longer limited to "Nescafe Gold Blend" in the latest biz class menu

    Screenshot 2023-04-18 at 3.06.20 PM.jpg


  6. 1 hour ago, JuliusWong said:

    Air Japan, ANA All Nippon Airlines's new long haul low cost arm, unveiled its products few days ago. https://www.flyairjapan.com/en/service/event

    All economy class with 324 seats on B787s with 32" seat pitch and will commence flight in February 2024 to Southeast Asia and expand its network.

    They have also opted for Z110i Economy seat from Safran, however theirs come with headrest.

    Photograph showing side view of seat. Passengers can enjoy a spacious seat pitch.

    air-japan-cam-4-w768@2x.jpg

    air-japan-cam-15a-w2500@2x.jpg

     

    For me, the headrests do make a huge difference especially for flights longer than 3 hrs. 


  7. 7 hours ago, Chris Tan said:

    It's simple, really. Book your tickets according to whatever your account name is. Forget what the call centre agent said about getting denied boarding, because it's all hogwash. You won't be turned away on any airline for not following MH's suggestion, which really isn't authoritative.

    The Malaysian passport doesn't even distinguish between first and last names. In that sense, it's up to you to decide.

    My Australian ETA states that my given name is "unknown"  while my full name is my Last Name  😁


  8. Just received an email from Enrich about the Revised Elite Points beginning 2023, which gives better earning structure. Flights to London Economy return can now earn 16 points compared to 12 previously. Flights to East Malaysia from KL can now earn additional Elite points (from 2 elite points return on economy to 4, and from 4 biz return to 6).

    https://enrich.malaysiaairlines.com/enrich/partners/airlines/mag/malaysia-airlines.html

     


  9. 2 hours ago, JuliusWong said:

    We will also be featuring favourite Malaysian dishes every month from all 14 states. For example, we have Nasi Hujan Panas, Nasi Ambeng and Ayam Pansuh from Pahang, Johor and Sarawak respectively. These meals will be available on board Business Suite, Business and Economy class. "

     

    I had the Nasi Hujan Panas for my flight from Hanoi to KL yesterday, and I must say it is pretty good. It was served with beef rendang and the meat was tender, and the acar was great. One of the better meals. 

    Also noticed that the cabin crew made a special announcement before landing to thank all passengers for flying with Malaysia Airlines and the crew gave a bow - something like what Air Asia did before.


  10. 29 minutes ago, JuliusWong said:

    Not sure if it is me only or otherwise.... Since MH appointed the new marketing team and customer experience, they have been on a drive, rolling out many different campaigns and events. I like their new marketing campaign tbh. Now if they can roll out a standard livery, it will be even better. 

    I would agree with you here. I quite like their recent wau campaign ... I am not too sure about the Buy On Board snacks that was rolled out recently, although the offer to have satay for Y class passengers if they pre-purchase them may be a good touch (not sure how many will do that - or will this dilute the J class exclusive experience). Has anyone tried this?

    If only the onboard experience can be consistent, that would be great. I have some great flights with outstanding crew, and some average, and some just ... ah ... no need to say. On some J flights, the crew addressed me by name, other flights I would be asked. "what you want?" On one flight there was a new crew who fumbled with the service and needed help from senior crew.   


  11. 1 hour ago, jani said:

    There was a story...

    Red hat and gang would come to airport operator... Ask for 20 things...

    Airport operator thought about it... Came back, and said "OK, we can give you 10 things, we can further discuss 5 things.. But we definitely can't do the remaining 5 things".

    Tomorrow you will hear all the noise about the 5 things not granted.. In the press.. in the cabinet.. bla bla

    Donno la, maybe just a story. Who am I :D

    Not 5 only lah, must include the 5 that can be further discussed .... then complain about the other 10 being too slow to be implemented or granted. 🤣


  12. My early morning flight to KCH was cancelled last month just a couple of days before the flight. Official reason given: AK stated in the communication that it was due to Runway 3 closure. Part of me feel this is just a cheap excuse to hit out at others. I probably suspect it has more to do with load than Runway 3. I changed flight to Malindo with similar departure time, and load was very light as well. 

    Based on MAHB's announcement, it seems that AK is already in the know and agreed to it - then one may question why the flight cancellation at the last minute as if the  runway closure is a sudden unexpected incident affecting flight operations. 


  13. 7 minutes ago, Mohd Suhaimi Fariz said:

    You have proven exactly why MH has a problem - Malaysian passengers who value price over convenience.

    Fact of the matter is, O&D passenger pays more everywhere. A SIN originating SQ passenger will pay more than a KUL originating pax. A BKK originating TG pax pays more than a KUL originating pax. And conversely, a SIN originating MH pax pays less than a KUL originating pax. Who in their right mind would want to fly via transit, over direct flights if pricing remains constant? 

    If MH lowers the price, their yields will be crap. And when yields are crap, you can't make any money.

    Not in Malaysia they don't.

     

    I think you are right that in Malaysia, we would go for the cheapest, and not for convenience. A case in point is that some of my colleagues going for a holiday trip chose 6am flight because it was the cheapest while I preferred the 10am flight which was more expensive. I was not prepared to get up at 3am to leave house by 330 or 345am. 


  14. It's a national day event. Tell me which country doesn't do this? You have not seen other countries national day event NOTAMs on airspace closure for this sort of celebrations. There will be disruptions whether you like it or not. Be patriotic.

    I am just wondering - we know this is an annual affair that involves closure of airspace. Would it be too messy to include this in the flight planning - ie making adjustment to the flight schedule right from the beginning rather than retiming at last minute?

     

    Selamat menyambut hari kemerdekaan. I am flying home on this friday evening - not affected by the closure.


  15. Immigration autogates are back online, klia is back to normal.

     

    I took a flight to PEN at 145pm today. But the flight display at A and B gates was still not functioning. There was a whiteboard at the end of the connecting pier, after the shops, before one turns to A or B gate showing all the boarding gates. At the individual gate, the monitor displaying departure flight was still not functioning. This will probably be the last fucntion to go back online I think.


  16. My flight from Penang to KUL was delayed for more than an hour and the captain of the flight made a rather long announcement on the mess in KLIA. He kept saying, "What to do" "What to do" a few times telling us to expect delays in locating our luggage, and the fact that we may have to park at remote bays, and apologising that some passengers might miss their connecting flights ....


  17. https://www.nst.com.my/news/nation/2019/08/513552/airasia-remove-processing-fee-keep-air-travel-affordable

     

     

    what a "noble" move, such thing doesn't exist in early years, and then they add it in, now they remove it to claim themselves a good guy. just like the KLIA2 charge that they force it on the travellers.

     

    Not to mention over all these years, they have robbed customers through their processing fees, and now they publicly display in their website asking people to petition against the PSC. What a saint.


  18. This morning domestic departure at KLIA was a nightmare. Long queue everywhere - MH biz class check in counter took me 20min to drop my bag. Then the queue to go through domestic screening snaked all the way to check in counters and continued to Island C where I joined the queue - as usual no one to help man the queue and there were some confusions, and, as usual, many cutting queue "innocently". But the line moved rather quickly, and took about 20min to go through. Then when I boarded the plane to Penang, the captain announced that they had to off load bags for 7 connecting passengers from international flights as they could not make it due to long queue at immigration.

    Is this normal for morning 8-830am departure? or is it due to the after school holidays rush? Or is KLIA over its capacity? or it is just due to the usual tidak apa attitude, and inefficiency of MAB and other agencies based in KLIA.

    This reminds me that I should plan to go to KLIA earlier if I have an early morning departure.

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