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Azri M.

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Everything posted by Azri M.

  1. It is well practiced in LCCT, and the bag will not be rescanned after checking in, as the luggage will be brought directly to the airplane. So it is a serious threat. (Most if not all other airports in Malaysia is practising this type of security check except KLIA Main terminal). I have been to Singapore, Australia, Thailand, and Japan in recent years, none of the airports have this kind of security checks. Oh, there are many more flaws in the security checking of airport in Malaysia airports. This is one of them.
  2. http://www.airasia.com/site/my/en/page.jsp...bb9100-12844172 I've read some blogs online that some ppl managed to get the OTG. Anyway, when was this happened? Has it been 3 days since? It used to have a claim form, but you are right, there is no more claim form. I believe the email ontimeguarantee@airasia.com might be your next move. And the next move is calling their call centre (call after 15th February, which is after they have migrated to a new call centre system)
  3. It's just way way later and I don't know when my exam is. Moreover, there is not much of sales fare left in December. Perhaps have to wait for the next sale.
  4. Mr Liam Gibb, are you just going back for 3 days only?
  5. For example, KL - Melbourne is costing RM111 while the Melbourne - KL costs RM243 SO THE TOTAL FARE (incl tax) is only RM354! (of course luggage + meal extra) but that's not cheap, I don't know what to say. It is even cheaper if booked from MEL-KUL return as the total fare is AUD120 which is around RM 293. The website is very slow now, and the seats are already very limited.
  6. According to the newsletter, it starts 17 Feb, Dr. u may not getting it when u fly on the 16th. http://www.airasia.com/nl/nl090205-others.htm
  7. I know airlines operating in the Budget terminal (i.e. Tiger Airways and Cebu Pacific) are managed by Swissport
  8. yes it should be the case, following the AirAsia X style. yes it should be the case, following the AirAsia X style. Those who buy the hot seat will board first then the senior (or together). then the others.
  9. Min, it used to be only for the AirAsia X seats (PER,OOL,MEL,HGH,STN). NOW all flights (AK,QZ,FD,D7) can choose seats. Yes also for QZ and FD, you can try booking QZ and FD exclusive routes and be given an option to choose seat albeit travelling on 737. I think the illustration is just an example if it is on the a320. All Hot seats ppl will be boarded early. Those who have already purchased xpres boarding earlier will be given hot seats (or call to choose ur seats). Is the implementation immediately (as in today?). If you are travelling airasia today, let us know.
  10. Correct, Aerotrain only for those who have cleared immigration. Transfer counter not too sure, because then airasia has to have a luggage facility transfer which they may not want to do. However, for those who have no luggage, it may be doable.
  11. Aerotrain will connect all the airsides (the Contact Pier-Satelite A/B-LCCT), much like in changi airport. Yesterday while i was in changi, my gate was in T3, I had massage in T2, buy duty frees in T1, but then went to T3 to board. We should be able to do that in KLIA as well.
  12. I'm combining both the idea by MAHB (ie KLIA west) and Airasia, and it becomes like this. In order not to sacrifice the KLIA "mastermap", KLIA West is chosen. I believe that's a win-win situation. It left the LCC away from legacy airlines but still in the same compound. The terminal is expandable and can include an additional runway. The building is similar to AirAsia's design in their website. The gates are closed to the runway so there won't be much taxing needed. Extension can be done by adding another building with a central checking area and a runway. The ERL rail needs to extend maybe a bit further, but it won't make much difference as ERL can travel up to 160km. Another mention is an extension of aerotrain from Sattelite B to the LCCT. I think it is a great idea. That means, even if I am checking in to LCCT, i can go to the Sattelite terminal to sip a coffee there, as well as, if I don't like the offerings in Satelite terminal, i can go to LCCT. This will allow a spread of passengers between terminals. (good for business also). So what do you think?
  13. Now you can pick your favorite seat when you fly with us! You don't have to worry about rushing for your favorite spot on board anymore. Pick A Seat allows you to assign your seats and choose from Hot or Standard Seats. Now, you can board first and enjoy extra legroom with Hot Seats or keep your travel party together with Standard Seats. You’re guaranteed the seat of choice with Pick A Seat! HOT SEAT: RM25, Standard SEAT : RM5 I believe, even if you don't choose to pay for a standard seat or a hot seat, u still be assigned seats. All HOT seats will be boarding the aircraft first.
  14. From Berita Harian today, sorry can't find the info from an English newspaper: Basically, AirAsia X (A330) will service: Tianjin Taipei Chengdu, Chongqing Xian While, AirAsia (A320) will service Kaohsiung. So that solves the riddle
  15. Yes it will, but reconfiguration is next year. THis year, they will use portable IFE with the current seat Yes it will, but reconfiguration is next year. THis year, they will use portable IFE with minor alteration to the seat. The seat configuration when booking on airasia website is 2-4-2 (economy) and 2-2-2 (business), which is the same as the current AirCanada A340 leased aircraft (shown by azizul above). I believe next year, it will be even more packed seats. (can they do 3-4-3??)
  16. I stumbled upon a response by Azran about the A340 on AirAsia blog. We afterall may be getting the seats shown by Azizul. http://blog.airasia.com/index.php/entertai...l-flights#c1226 So those flying this year, you'll get the original seats (with portable AirAsia X IFE), while in 2010 you will get the crammed seats with inseat IFE. So Good LUCK
  17. Another response from a reader at Mkini: Disappointing response from MAS Former MAS Frequent Flyer | Jan 23, 09 5:14pm I refer to the letter Horror flight: MAS regrets incident. Does it matter if the passenger was an ‘Ugly Malaysian’? MAS’ management of the problem was less than satisfactory. There was no assurance that future similar incidents would not recur and that procedures had been improved. From the victim’s account, the cabin crew procedures were shocking. Reading the response from MAS, I am pleased to note that their staff have corroborated the woman's story and there is no reason for her to fabricate anything. It is a clear cut case of a difficult passenger whom MAS staff - if they were properly trained - could have managed better. Once the problem was brought to the attention of the MAS cabin crew, they should have shifted the difficult passenger - it does not matter if he was Malaysian or a foreigner. Not shift the poor woman. She was right in raising the suggestion that she should have been moved to Business Class out of the view of the man and a potential threat. MAS would have scored more Brownie points for this little act of good public relations. For the poor woman to travel with this obnoxious man must have been a traumatic experience, and MAS has not answered the queries raised by the woman. Knowing that the man must be highly-strung because of his unpleasant experience of being turned back by Pakistan immigration, MAS should have been more alert to the difficulty he would pose, as, in fact, was borne out by what subsequently happened when he was on the plane. From the woman's account, the man had exhibited criminal intimidation as he had raised his fist and verbally abused a fellow passenger. That would be sufficient for him to be arrested and charged. Some airlines would have arranged for the police to arrest the man upon arrival. But obviously, MAS is not one of those airlines. Another culpable offence is drunkenness and loutish behaviour by passengers. I once travelled on a flight from Australia to Kuala Lumpur and throughout the flight, a drunken group of Australians created a nuisance. Hollering and laughing throughout the flight, they disturbed the peace of other passengers but the MAS crew did nothing - not even a word to them to lower their voices. Upon arrival at KLIA, a passenger exchanged a few words with one of the rowdy Australians who was jumping onto the luggage conveyor belt but he ended up with a bloodied nose for his civic duty. A more responsible airline crew leader would have ensured the drunken Australians did not create any potential trouble on board under the influence of alcohol. My opinion is that MAS has not properly trained its crew to manage difficult situations, especially in dealing with aggressive passengers. I am disappointed that as the country's national airline it is not more careful when serving alcohol especially when it is obvious the passengers are drunk. A responsible response would be to stop serving any more alcoholic drinks to any obviously drunken passenger. In the above letter, I don't see any apology from John Low, the Customer Response Manager, to the traumatised woman, or any explanation as to why MAS did not answer or return her calls. Nor did he answer any of her questions for the public's benefit. And should not MAS require its crew to report any untoward incident occurring during a flight? Should they not then follow up with any aggrieved passenger? Is the tidak apa attitude part of the ethos of MAS? I wonder what would have happened if the victim had not written her letter of complaint in the first place. Come on MAS, you can do better. http://www.malaysiakini.com/letters/97071
  18. I agree with you. A solution maybe the MAHB gives a land to AirAsia to build and manage the LCCT terminal (preferably the KLIA-WEST), but then the runway/control tower and other infrastructures are shared. The LCCT should not be AirAsia exclusive, but open to any other LCCs to allow competition. So while KLIA won't lose its no of passengers, AirAsia would not lose efficiency as they build it the way they want it. So it's a win-win solution. The only thing is whether MAHB would allow an operation by other than them/AirAsia willing to work with MAHB on this. We shall see as the event unfold. I really hope the new LCCT not being built by MAHB because they are not doing very good at it (ie. current LCCT).
  19. Reyneo, rakyat=people, which refers to Malaysian people. So in essence it means "People's Terminal". That's why it is full of spin, just to gain the "rakyat"'s support on the airport. Notice as someone mention, it is a terminal, not an airport (but then how come a terminal has a runway and control tower?). It is not uncommon to hear an LCC having it's own terminal, in Melbourne and Gold Coast, the Tiger Airways have dedicated terminals exclusive for them to use. BUT the terminal is a mere 10-15 meters away from an adjacent terminal. So that's goood in terms of connectivity and efficiency. A new thing is to have an exclusive LCC airport with only one carrier using it.
  20. Correct, but it may be more like Tiger Airways and AirAsia X preselect seats system (Jetstar gives free preselect seats). If you want to choose a seat when booking, you'll pay some money, and if you choose exit row/buckhead seat you'll pay extra more money. If you do not choose to preselect seat, you'll be given a seat anyway when checking in, it's just that you'll get whatever left in the system... You won't get charged extra for that. I hope that clarifies thing.
  21. Dude, I am not confused, go read it urself lah
  22. I think it is incorrectly superimposed as the site seems to have another runway opposite to the terminal. If it were the MAHB terminal, there wont be a runway perpendicular to the current runways. Another look at the Airasia terminal : Again, courtesy of :http://www.airasia.com/site/my/en/pageWith...aed400-76e73d00
  23. Have you checked the new infoweb on KLIA East, created on airasia site? They are really serious on this. I'm posting some figures and pictures for us to discuss. Location: Artist impression: Simple and compact terminal layout design with a total of 920,000 sq ft Upper level is reserved for departures with an area of 420,000 sq ft Lower level is reserved for arrivals with an area of 500,000 sq ft Concourses optimizes efficiency Single level for cost effectiveness Aircraft parking on both sides of the concourses Reduces walking distances and overall concourse length Straight concourses allow optimized aircraft operations Facts and figures: Golden Triangle to KLIA 78 km Golden Triangle to KLIA-East 50 km ERL to KLIA 28 minutes ERL to KLIA-East 31 minutes (estimate) KL Komuter to KLIA-East 40 minutes (estimate) Seremban Komuter to KLIA-East 13 minutes KLIA Main Terminal to LCCT 18 km KLIA Main Terminal to KLIA-East 22 km It looks good and how would I say, very efficient looking building, seems well thought. The building reminds me of the Senai Airport. By the look at the terminal, it seems that passengers will walk no longer need to walk outside all the way to get to the plane (only a very short walk out). Connectivity looks promising as well. What do you think? I still like to see the LCCT next to MTB, but I do not trust much of MAHB's plan compared to this. Pic and facts from :http://www.airasia.com/site/my/en/pageWith...aed400-76e73d00
  24. You are right! The complete rollout is tomorrow, 14 Jan 2009. http://www.themalaysianinsider.com/index.p...domestic-travel MAS removes fuel surcharge on domestic travel SUBANG, Jan 13 – Malaysia Airlines will remove its domestic fuel surcharge for travel in Malaysia, effective Jan 14. The national flag carrier made the decision after taking into account the decline in fuel prices, competitive pressures and the need to boost air travel during this period of economic slowdown. Managing Director/Chief Executive Officer, Datuk Seri Idris Jala said, “We have always offered competitive fares that are benchmarked against our competitors on a route by route basis. Today’s move is in line with the competition, ensuring even more competitive pricing. “Our stand is the total amount that the customer pays must be competitive, whether it’s the fares alone or fares in combination with the fuel surcharge. It’s the total sum of the parts that matters.” The removal of the fuel surcharge will see more competitive prices for MH Value Fares which offers four fare options for economy class travel – MHlow, MHbasic, MHsmart and MHflex. “There will be more value travelling with Malaysia Airlines as on top of the removal of the fuel surcharge, the fare options offer discounts off the fares – MHlow up to 70 per cent discount, MHbasic, up to 50 per cent; and MHsmart, up to 20 per cent,” he said. For international travel, Malaysia Airlines have earlier reduced fuel surcharge for travel from Malaysia to Korea, Japan, Paris, Hong Kong and Singapore, and from other points of sales to various destinations. From Malaysia, the reductions are RM126 (US$36) to Korea, RM105 (US$30) to Japan, RM80.50 (US$23) to Paris, RM38.50 (US$11) to Hong Kong and RM28 (US$ to Singapore. “We are always reviewing the surcharge as we continue to benchmark the international fuel surcharge against our competitors. In markets where other carriers are the major players, we will follow if they drop the surcharge. In markets where we lead, we will evaluate the customer demand vs supply,” Jala added. Despite recent falls in oil price, Malaysia Airlines’ fuel costs are still higher compared to when surcharge was first introduced in 2004. “Fuel remains our biggest cost and our fuel bill for FY2008 will be higher than FY2007 as the fuel surcharge only covers about 30 per cent of the fuel cost,” he said. Airlines use jet fuel which is higher priced compared to crude oil. On Jan 12, 2009, a barrel of jet fuel cost US$60.60 compared to US$40.83 per barrel (WTI) for crude.
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